EMS policies Flashcards
What is the definition of a defusing?
An on scene assessment of personnel exposed to an incident.
What is the definition of a debriefing?
Structured discussion taking place 24-72hours after and incident.
A request for activation of the CISM team should go through who?
Dispatch from the incident commander.
Who schedules units OOS for a debriefing?
CISM coordinator and or Incident commander.
Property damage and bodily injury reports include what?
loss or damage to county property and or property belonging to members of the public- NOT ARISING FROM A VEHICLE ACCIDENT
damage or losses to county property will be reported to who?
immediate supervisor.
All injuries sustained at a county facility should be handled how?
Notify dispatch for an incident #
Tracking # from the FOO
complete medical report
property and liability report faxed to risk mgt and BC.
How are stretcher malfunctions handled?
Remove from service Tag with "DO NOT USE" OUT OF SERVICE Contact FOO for rescue OOS and sequester stretcher @ HQ Contact EMSAR technician Contact manufacturer of stretcher- Ferno or stryker Contact District captain complete I-43 for pt's that are injured Complete I-43 for stretcher malfunction Complete injury form for personnel if necessary Complete supervisor report form Place in IBEM as High priority Notify CQI Notify central shop
Who is the clearinghouse for all citizens complaints?
Operations division.
Which complaints can be documented on the Citizens complaint form I-51?
incidents, procedures, and personnel
After taking the complaint and filling out the complainant section, what happens next?
Must notify the BC verbally.
If the BC is not available to notify verbally of a citizens complaint, then what?
Notify the DC or supervisor of the complaint before transmitting.
Where is the tracking number obtained for a citizens complaint?
Fire rescue administrative secretary or FOO
Who handles complaints based on Fire Codes?
BOSS
In complying with county’s discrimination and sexual harrasement policy “personnel are prohibited from:”
- using a county computer to send offensive jokes or material
- using a county computer or connection in a county facility to connect to a site that is sexually offensive.
- Displaying material offensive to others
- Viewing programs, cell phones pictures or network sites that are offensive
- Sexting or texting which may be offensive
What actions can a supervisor take to address sexual harassment or discrimination?
Assure the inappropriate behavior is stopped
Speak to the persons directly involved
Document the incident
Issue a counseling form
Where should documentation for harassment of sexual or discriminatory nature be logged?
Station log book or memo
PBCFR __________sexual relationships between a supervisor and a subordinate.
STRONGLY DISCOURAGES
Where can a person file a charge of sexual or discrimination?
Office of internal affairs for Fire Rescue
Diversity and development section of PBC human resources
(FCHR) Florida commission on Human relations
(EEOC) Equal opportunity commission at Miami
PBC (OEO) office of equal opportunity
How long is the time frame to file a sexual harassment or discrimination claim?
EEOC or OEO- 300 days
FCHR- 365 days
What are the 4 parts to the workplace violence policy?
- prohibited behaviors
- identifiable characteristics
- warning signs
- response to violent acts or threats
What are prohibited behaviors? 7 of them
Hitting, kicking, punching, slapping, shoving, an indivdual
Threatening harm to an individual, his/ her family , friends, associates
Intentional destruction of property owned or operated by dept
Making harassing calls, letters, electronic communication
Foul language to another in a hostile manner
Intimidating or coercing and employee
Harassing surveillance- “stalking”
What are the identifiable characteristics?
35-50 y/o male
prefers own company
fascination with weapons or military subjects
Displays few outside interests
Equates job to self-esteem
Hx of interpersonal conflicts
Sense of entitlement
exhibits extreme views, paranoid behavior
experienced a stress such as health or family
Displays unwelcome comments or behaviors at work
Senses real or perceived danger of discipline
What are warning signs?
threats to self or others inappropriate anger and rage Despondence Persistent perceptions of injustice Erratic behavior Violence against a family member. obsessive harassment and stalking paranoia and delusions substance abuse
If an employee observes any warning signs in another employee, who gets notified?
The next level supervisor- ultimately to a minimum level of the deputy chief
How are “non-imminent threats/ danger” handled
Report immediately to their supervisor unless it is the supervisor and then report to the next level supervisor.
Next is forwarded to the minimum level of Deputy Chief.
How are Imminent threats or dangers handled?
Immediately make a call to 911
secondarily call FOO or dispatch
Notifications to District Captain, DC, BC, division chief, Deputy chief
Once a citizens complaint investigation is completed by the District Captain or DC, who gets notified?
BC
A, IRE or immediately reportable event includes what?
an event that occurs anytime emergency calls training public education emergency or non emergency situation.
What are examples of IRE- immediately reportable events?
- Action or inaction that caused harm to a member of the public, patient, or employee
- Equipment failure that “…..”
- Any on-duty event that is illegal, unethical or immoral
- Potential for litigation
- politically sensitive or have ramifications
- event that causes the media to scrutinize the department
How are notifications made for an IRE?
Employee must notify their supervisor as soon as possible and can be done by telephone or face to face.
When does an IRE need to be reported?
as soon as witnessed or becomes aware