Company officer ch3

Question 0

What are the 4 basic tasks for a new fire officer ? pg 42

Answer 0

Beginning of shift report
notifications
decision making
problem solving

Question 1

Criteria for fire officer are?

Answer 1

3-5 years
NFPA FO III
Equiv to bachelors degree

Question 2

What is the transition from FF to officer? Pg 44

Answer 2

Probationary FF
Company commmader
Chief officer
Retirement

Question 3

What is the company officer level directly responsible for?

Answer 3

Supervision
Performance
safety

Question 4

What are the 3 distinct roles for a company officer? pg 46

Answer 4

Supervisor
Commander
trainer

Question 5

What should a fire officer due when faced with an unpopular order?
pg 46.

Answer 5

express concerns and objections with his or her supervisor in private.

Question 6

Who is considered the father of fire based EMS? pg 46.

Answer 6

James O’ page

Question 7

What is the definition of command presence? Pg 47

Answer 7

the ability of an officer to project an image of being in control of the situation.

Question 8

What are the 3 recommendations in developing competencies in a company for officers? Pg 48

Answer 8

Develop a personal training library
Know the neighborhood
Use problem solving scenarios.

Question 9

What are the 3 activities necessary to ensure a good working relationship with supervisor. pg 49

Answer 9

Keep supervisor informed
make appropriate decisions at your level.
Consult with supervisor before making any major disciplinary actions or policy changes.

Question 10

Integrity refers to ? pg 50.

Answer 10

a complex system of inherent attributes that determine a person’s moral and ethical actions

Question 11

Ethical behavior is? pg 51

Answer 11

decisions and behaviors consistent with :
the dept’s core values,
mission statement
value statements.

Question 12

Workplace diversity works under what federal laws? and what do they cover? Pg 51.

Answer 12

EEOC- equal employment opportunity commission
Title VII of the civil rights act of 1964
EEOC 1972- covers all public and private employees w/ 15 or more.

Question 13

How many lawsuits are filed per year to the EEOC? Pg 53

Answer 13

400.

Question 14

What are considered actionable items? pg 53

Answer 14

Behaviors that require an immediate corrective action by supervisor .
Unacceptable language requires an immediate response.

Question 15

The EEOC in 1999 included what guideline? pg 53

Answer 15

sexual harassment.

Question 16

Sexual harassment have the following conditions?

Answer 16

1. Employee is made to feel that he or she has to endure such treatment to remain employed
2. submits or rejects such when making employment decisions
3. Performance is affected
4. intimidating hostile, or offensive work environment.

Question 17

Quid pro quo is what?

Answer 17

Supervisor specifically promises work related benefits in return for sexual favors.

Question 18

Where can someone start to file complaints?

Answer 18

Fire dept
Federal level
state level

Question 19

What is the most common reason local govt’s are found liable for harassment?

Answer 19

Failure to investigate.

Question 20

What is the second common reason local govt’s are found liable with sexual harassment?

Answer 20

Blaming the person brining the action

Question 21

What percentage of complaints are settled by a court decision ?

Answer 21

less than 3 %

Question 22

What is sexual harassment?

Answer 22

unwanted, unwelcome, uninvited, and unwelcome attention and intimacy in a non-reciprocal relationship.

Question 23

Where should inappropriate behaviors with FF be discussed?

Answer 23

privately.