Company officer book Flashcards
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What are the 4 basic tasks for a new fire officer?
Beginning of shift report- on duty scheduling / positions to be filled
Notifications- prompt notifications
Decision making
Problem solving
Criteria for administrative fire officer are?
3-5 years
NFPA FO iii
Equiv. to bachelors degree
What is the transition from firefighter to officer?
Probationary period
Company officer
Chief officer
Retiree
Company officer level directly responsible for what?
Supervision
Performance
Safety
What are the 3 distinct roles for a company officer ?
Supervisor
Commander
Trainer
3 recommendations for training?
Personal training library
Know neighborhood
Problem solving scenarios
Things for consideration of the fire officer supervisor?
Keep informed
Making appropriate decisions at your level
Consult supervisor before making major decisions
Progress towards goals
Matters that may cause contraversy
Attitudes and moral
Definition of integrity ?
Complex system of inherent attributes that determine moral and ethical actions
Ethical behavior ?
Models dept core values, mission statement and values
Workplace diversity works under what federal laws? And what do they cover?
EEOC equal employment opportunity commission
Title VII of the civil right act of 1964
EEOC 1972- covers all public and private employers w 15 or more employees
Civil right act 1991- compensation and punitive damages
Disabilities act of 1990
How many lawsuits are filed per year to the EEOC?
400
What are considered actionable items?
Behaviors that require an immediate corrective action by supervisor
Unacceptable language requires an immediate response
EEOC in 1999 did what?
Included harassment free work enviornment
Sexual harassement is defined by what conditions?
Employee made to feel or has had to endure tx to stay employed
Submits or rejects such to when making employee net decisions
Intimidating hostile or offensive work enviornment
Quid pro quo is what?
Supervisor specifically promises work related benefits in return for sexual favors
Where can someone start to file complaints?
Fire department
Federal level
State level
What’s the most common reason local governments are found liable for harassment?
Failure to investigate.
What’s the second common reason local governments are found liable with harassment ?
Blaming the person bringing the action
What is the greatest challenge for the fire officer?
Managing people
Fredrick Winslow Taylor management style?
Scientific mgt
Breaks work tasks into elements
Specialized sequence of motions in the best way
What are the 4 principals of mgt under the scientific way?
Replace rule of thumb work methods
Scientifically select and train and develope each worker
Cooperate to ensure methods are being followed
Divide work equally between mgt and employees
What’s the humanistic approach?
Focus to pay more attention to working conditions that makes workers more productive.
Mcgregor is responsible for what theory ?
X and Y theory .
X theory is what?
People do not like to do work- needs to be closely watched and controlled
Y theory is what
People do like work and should be encouraged not controlled
Y is the prevailing theory.
What are the 3 situations in which X theory should be used?
Hi risk activities
Workplace conflict
Near the end series of a neg disciplinary measure
Maslow theory is what and consists of what?
Hierarchy of needs.
Physiological need- air, food, water and shelter
Safety and security and order
Social needs and affection- belonging and acceptance to group
Esteem and status -promotions and awards
Self actualization - peak experiences
What is the top of maslows theory?
Self actualization
What does Blake and Mouton theory describe?
Grid theory - driven by people’s values and beliefs
Grid theory is broken down how?
Evade and elude- low result and low people
Controlling directly and dominate- hi result and low people
Yield and comply - low result and hi people
Balance and compromise- middle ground
Contribute and commit - hi result and hi people
Most common laws used in the fire service?
Fair labors and std act Civil rights act ADA FMLA Uniformed service employe net and redeployment act HIPPA
1st duty of a company office is ?
Determine what actives are to be completed.
What are the seven seps to delegation?
Define desired results Select appropriate FF Level of delegation Clarify expectations and set parameters Give atthority to match responsibility Provide background info Arrange feed back
Which organizations provide info on understanding causes of FF deaths and injuries ?
NFPA
US fire administration
NIOSH
IAFF
In 2007 what was the decrease in FF dying on duty from SCA and structure fires?
30%
In the 1990’s what percent of deaths were due to asphyxiation while in a building?
25%
What are FF dying of other than firegound incidents?
Responding to and from calls
What’s the most frequent injury for FF?
Sprain or strain