Company officer book Flashcards
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What are the 4 basic tasks for a new fire officer?
Beginning of shift report- on duty scheduling / positions to be filled
Notifications- prompt notifications
Decision making
Problem solving
Criteria for administrative fire officer are?
3-5 years
NFPA FO iii
Equiv. to bachelors degree
What is the transition from firefighter to officer?
Probationary period
Company officer
Chief officer
Retiree
Company officer level directly responsible for what?
Supervision
Performance
Safety
What are the 3 distinct roles for a company officer ?
Supervisor
Commander
Trainer
3 recommendations for training?
Personal training library
Know neighborhood
Problem solving scenarios
Things for consideration of the fire officer supervisor?
Keep informed
Making appropriate decisions at your level
Consult supervisor before making major decisions
Progress towards goals
Matters that may cause contraversy
Attitudes and moral
Definition of integrity ?
Complex system of inherent attributes that determine moral and ethical actions
Ethical behavior ?
Models dept core values, mission statement and values
Workplace diversity works under what federal laws? And what do they cover?
EEOC equal employment opportunity commission
Title VII of the civil right act of 1964
EEOC 1972- covers all public and private employers w 15 or more employees
Civil right act 1991- compensation and punitive damages
Disabilities act of 1990
How many lawsuits are filed per year to the EEOC?
400
What are considered actionable items?
Behaviors that require an immediate corrective action by supervisor
Unacceptable language requires an immediate response
EEOC in 1999 did what?
Included harassment free work enviornment
Sexual harassement is defined by what conditions?
Employee made to feel or has had to endure tx to stay employed
Submits or rejects such to when making employee net decisions
Intimidating hostile or offensive work enviornment
Quid pro quo is what?
Supervisor specifically promises work related benefits in return for sexual favors
Where can someone start to file complaints?
Fire department
Federal level
State level
What’s the most common reason local governments are found liable for harassment?
Failure to investigate.
What’s the second common reason local governments are found liable with harassment ?
Blaming the person bringing the action
What is the greatest challenge for the fire officer?
Managing people
Fredrick Winslow Taylor management style?
Scientific mgt
Breaks work tasks into elements
Specialized sequence of motions in the best way
What are the 4 principals of mgt under the scientific way?
Replace rule of thumb work methods
Scientifically select and train and develope each worker
Cooperate to ensure methods are being followed
Divide work equally between mgt and employees
What’s the humanistic approach?
Focus to pay more attention to working conditions that makes workers more productive.
Mcgregor is responsible for what theory ?
X and Y theory .
X theory is what?
People do not like to do work- needs to be closely watched and controlled
Y theory is what
People do like work and should be encouraged not controlled
Y is the prevailing theory.
What are the 3 situations in which X theory should be used?
Hi risk activities
Workplace conflict
Near the end series of a neg disciplinary measure
Maslow theory is what and consists of what?
Hierarchy of needs.
Physiological need- air, food, water and shelter
Safety and security and order
Social needs and affection- belonging and acceptance to group
Esteem and status -promotions and awards
Self actualization - peak experiences
What is the top of maslows theory?
Self actualization
What does Blake and Mouton theory describe?
Grid theory - driven by people’s values and beliefs
Grid theory is broken down how?
Evade and elude- low result and low people
Controlling directly and dominate- hi result and low people
Yield and comply - low result and hi people
Balance and compromise- middle ground
Contribute and commit - hi result and hi people
Most common laws used in the fire service?
Fair labors and std act Civil rights act ADA FMLA Uniformed service employe net and redeployment act HIPPA
1st duty of a company office is ?
Determine what actives are to be completed.
What are the seven seps to delegation?
Define desired results Select appropriate FF Level of delegation Clarify expectations and set parameters Give atthority to match responsibility Provide background info Arrange feed back
Which organizations provide info on understanding causes of FF deaths and injuries ?
NFPA
US fire administration
NIOSH
IAFF
In 2007 what was the decrease in FF dying on duty from SCA and structure fires?
30%
In the 1990’s what percent of deaths were due to asphyxiation while in a building?
25%
What are FF dying of other than firegound incidents?
Responding to and from calls
What’s the most frequent injury for FF?
Sprain or strain
What is the leading cause of death for LODD?
SCA 44% from 1995- 2004
What is the second leading cause of death to FF in LODD?
Traumatic injuries - responding in personal vehicle or rollover in a tanker or engine
What’s the third leading cause of death in LODD?
Asphyxiation where fire is the direct cause
What habits can improve safety?
Be physically fit
Wear seatbelts
Maintain Fire company integrity at emergency incidents
HFACS ? And what are the levels?
Human factors analysis classification system
Level 1 errors and violations - inadequate supervision
Level 2 substandard conditions - allowing inappropriate operations
Level 3 unsafe supervision - failure to correct known problems
Level 4 organizational influences- supervisory violations
NFPA 1583?
Std on health related fitness programs for fire department members
Requiring FF to wear seat belts prevents how many fatalities?
10 -15 per year
What is the NFFF vehicle safety tips?
It’s not a race
Safe is more important than fast
Stop at red lights and stop signs- no excuses
If they do not get out of your way do not run them over.
What percentage of fire supression incidents involved a FF And before what?
82 percent involved a single FF and was before the IC was aware the situation existed.
IDLH defined as?
Pose an immediate or delayed threat to life
Cause irreversible adverse health effects
Interfere with an individual’s ability to escape unaided froma hazardous enviornment
Personnel accountable system provides what?
Method to identify all Personel on scene Identify Personel in the hazard area Process to quickly account for Personel Assure persons do not go unaccounted for Std method of notification and reactions may day event
Personnel accountability system is required under what std?
NFPA 1500
What’s the minimum size of a team for interior work?
2 persons
What percentage of RIC will get into some trouble themselves?
20%
How long does it take for a team of 12 FF to rescue one down FF?
21 minutes
Safety officer std is?
NFPA 1521
Define Incident command system?
The std organizational structcure that is used to manage assigned resources in order to accomplish stated objectives for an incident
What are the general knowledge requirements for an effective ISO?
Safety and health hazards involved in emergency operations
Building construction
Local fore department Personnel acountability system
Incident Rehab
What is the percentage of LODD to injures ?
1: 1000
The fire department has control over what enviornment ?
Fire station
What is decon concentration for medical equipment ?
1% bleach and water solution
What is the most important 1st step for any exposure ?
Throughly wash area with soap and RUNNING water
Definition of an accident?
Any unexpected event that interrupts or interferes with the orderly process
Gordon graham advocates emergency services should concentrate on what.?
High risk / low frequency events
What is the value in post incident analysis ?
The learning process that results form information obtained during the process
What are the 4 roles to provide a safe enviornment to ensure everyone goes home?
Identify unsafe and hazardous conditions
Mitigate or reduce as many problems as possible
Train and prepare for the remaining hazards
Model safe behavior
Definitions of training?
Process of achieving proficiency through hands on practice in the operation of equipment and systems
Coaching is defined as?
Method of directing instructing and training a person or group with the aim to archive a set of goals
What are the 2 that provide accreditation to top fire service certifications?
National board on fire service professional qualifications and the international fire service accreditation congress.
What is a basic responsibility for every fire officer?
To provide training for subordinate department members
What is the four step method for fire instructor 1?
Preparation
Presentation
Application
Evaluation
What are three indicators that training is needed?
Near miss
Fire ground problem
Observed performance deficiency
What are the components of a lesson plan?
Organizes the lesson
Indentifies key points
Can be refused
Allows others to teach from it
Thomas Gordon developed which learning theory?
Conscience competence learning matrix
What are the four levels of the matrix for Thomas Gordon?
Unconsciously incompetent - not aware
Conscious incompetent - aware
Conscious competence- reliable without assistance
Unconscious competence- unconscious
When does an officer be certain that training has occurred?
Only whe there is an observable change in FF performance when responding to a real task or skill applied
What are the qualities to make an effective mentor?
A desire to help
Current knowledge
Effective coaching , counseling, facilitating, and networking skills
Motor skills fall into four categories what are they?
Initial
Plateau - indicates competence
Latency
Mastery
What are the 4 federal regulations that affect FF?
Blood Bourne pathogens OSHA 29 1910.1030
Hazardous materials awareness and operations OSHA 291910. 20
SCBA fit testing OSHA 29 1910.134
NIMS HSPD presidential directive 5 NFPA 1561
Before participating in training evolutions must have received training in?
Safety Fire behavior Portable extinguishers PPE Ladders fire house/ appliance and streams Overhaul Water supply Ventilation Forceable entry
How many deaths occurred during training from 1997 -2007?
7.4 percent
The supervising officer candidate should have how many years and hours of experience ?
3-5 years and 200 hours of acting unit officer
Training activities for every fire station workday should be ?
A 5 minute drill on hi risk and low frequency item and longer proficiency training
Job instruction training consists of ?
Preparing FF to learn
Demonstrating how the job is to be done
Try them it by letting them do the job
Gradually put them out on their own.
The fire officer sets the stage for probationary FF for now long?
- -40 year career
The evaluation process typically assesses four areas?
Skill competency
Progress in learning job specific information
Progress in learning fire company district
Performance of other tasks
1st- std form filled out
2nd- subordinate allowed to review form
3rd- face to face feedback
4-th establish goals for the suborninate
Evaluation errors are what type?
Leniency or severity- rate all FF higher or lower than actual work performance
Personal bias-
Recency- rated only on incidents that occurred in the last few weeks
Central tendency- rated in the middle of the range for all dimensions
Farm of reference - basis of the fire officers personal ideals instead of classified std
Halo and horn effect- concentrates on only one aspect performance which is either good or bad and applies it across the board
Contrast effect- one suborninate against another
Positive discipline is?
Based on encouraging and reinforcing appropriate behavior and desirable performance
Negative discipline is ?
Based on punishing inappropriate behavior or unacceptable behavior
What is the starting point for positive discipline?
Establish a set of expectations for behavior and performance
What is the most effective strategies for positive discipline ?
Empowerment
What are the typical steps in a progressive negative discipline system?
Counsel Verbally reprimand Written reprimand Suspend Terminate
Is the ability of an officer to project an image of being in control of the situation is called what?
Command presence.
When an officer is faced with an un-popular order, the officer should do what?
Express concerns and objections with the supervisor in private.
Who is considered the “father” of fire based EMS?
James O page.
How many complaints regarding harassment and hostile work place are settled by courts?
less than 3%
Who may be the first point of contact in a complaint for harassment or hostilities start?
the fire officer.
Harassment and hostile work complaints require what?
A specific and detailed response by the first line supervisor.
