Chapter 9: Therapeutic Communications (Objectives)

Question 1

describe two theroretical models of communication

Question 2

identify two personal, two environemental, and two relationship factors that can interfere with communication

Question 3

discuss the differences between verbal and nonverbal communication

Question 4

discuss verbal and nonverbal communication of different cultural groups in the areas of communication style, eye contact, and touch

Question 5

identify four techqniques that can enhance communication, highlighting what makes them effective

Question 6

identify four types of nontherapeutic communication and what makes then ineffective

Question 7

summarize the best pace, setting, and seating arrangement for engaging in the nurse patient interaction

Question 8

indentify two attending behaviors the nurse might focus on to increase communication skills

Question 9

describe the importance of clinical supervision