B1: Causes Of Stress: The Workplace Flashcards
1
Q
What is intra role conflict?
A
When different demands within one roll clash
2
Q
What is inter role conflict?
A
When demands of different roles have a conflict
3
Q
Effects of the environment on stress
A
Temperature and noise
4
Q
Level of control
A
More control at work lowers stress. You can manage tasks better. Less control increases stress. You feel stuck and powerless.