6 - Job Design & Organisational Design Flashcards

1
Q

What Is Job Design?

A

The way in which jobs are arranged in the workplace in order to reduce boredom and employee dissatisfaction.

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2
Q

What Are 3 Methods Used To Improve Job Design?

A

~ Job enrichment.
~ Job enlargement.
~ Job rotation.

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3
Q

What Is Job Enrichment?

A

Is an increase in the level of responsibility that an employee has in order to increase motivation.

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4
Q

What Is Job Enlargement?

A

Is an increase in the number of responsibilities that an employee has in order to increase motivation.

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5
Q

What Is Job Rotation?

A

Is varying the tasks that an employee does to reduce boredom and increase the range of skills that the worker has.

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6
Q

What Is Organisational Design?

A

Is the framework that provides a business with a structure to achieve its objectives.

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7
Q

What Is Organisational Structure?

A

Is the way in which the workforce within a firm is organised, including job roles and communication flows.

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8
Q

What Are Organisational Charts?

A

Provides a visual representation of the organisational structure.

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9
Q

What Are Some Decisions Related To Organisational Design?
(5 Points)

A

~ Authority.
~ Span.
~ Hierarchy.
~ Delegation.
~ Centralisation and decentralisation.

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10
Q

What Is Authority?
(2 Points)

A

~ Is the power of an employee to instruct subordinates, make decisions and control the use of resources.
~ Can act as a motivator.

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11
Q

What Does It Mean When Authority Is Centralised?

A

Maintained by a few at the centre of the organisation.

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12
Q

What Does It Mean When Authority Is Decentralised?

A

Spreads across the organisation.

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13
Q

What Is The Span Of Control?

A

Shows the number of subordinates that a manager or supervisor is directly responsible for.

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14
Q

What Does A Wide Span Of Control Mean?

A

Manager has many subordinates.

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15
Q

What Does A Narrow Span Of Control Mean?

A

Manager has few subordinates.

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16
Q

What Are Levels Of Hierarchy?

A

Shows the number of levels of management and supervision within a business.

17
Q

What Do Tall & Thin Structures Show?
(2 Points)

A

~ Each superior that is responsible for a few subordinates.
~ This allows for closer supervision and communication between the 2 levels.

18
Q

What Do Wide & Flat Structures Show?
(2 Points)

A

~ That each superior is responsible for a large number of subordinates.
~ This requires greater delegation but few levels allowing for quicker communication through the firm.

19
Q

What Is Delegation

A