2 - Management, Leadership & Decision Making

Question 1

What Is Leadership?

Answer 1

Ability to influence and direct people in order to meet the goals of the group.

Question 2

What Type Of People Are Leaders?

Answer 2

Are those people that can inspire and motivate people to meet objectives.

Question 3

What Is Management?

Answer 3

How company resources are used and decisions are made in order to meet the objectives of the firm.

Question 4

What Are The 5 Roles Managers Have?

Answer 4

~ Setting objectives.

~ Analysing.

~ Leading.

~ Making decisions.

~ Reviewing.

Question 5

What Are Internal Factors That Influence Leadership Styles?
(5 Points)

Answer 5

~ Expertise and experience of the workforce.

~ Skills required for the work to be done.

~ Personal traits of the leader.

~ Power given to the leader.

~ Time frame associated with the task to be undertaken.

Question 6

What Are External Factors That Influence Leadership Styles?
(5 Points)

Answer 6

~ Political and legal environment.

~ Economic environment.

~ Social environment.

~ Technological environment.

~ Changing nature of the industry.

Question 7

What Are The 4 Leadership Styles?

Answer 7

~ Autocratic (Authoritarian).

~ Democratic.

~ Laissez-faire.

~ Paternalistic.

Question 8

What Is The Autocratic Leadership Style?

Answer 8

Leader makes decisions without any consultation.

Question 9

What Is The Democratic Leadership Style?

Answer 9

Leader consults his team but makes the final decision.

Question 10

What Is The Laissez-Faire Leadership Style?

Answer 10

The leader allows his team to make decisions.

Question 11

What Is The Paternalistic Leadership Style?

Answer 11

The leader acts in a fatherly manner towards the workforce, making decisions based on the needs of the workforce.

Question 12

What Does The Tannenbaum Schmidt Continuum Recognise?

Answer 12

That in reality leaders are unlikely to be at either extreme but somewhere along the spectrum.

Question 13

What Does The Continuum Represent In Terms Of Actions?
(2 Points)

Answer 13

~ Use of authority used by the manager.

~ Area of freedom available for subordinates.

Question 14

Which Side Of The Tannenbaum Schmidt Continuum Do Employees Have Freedom?

Answer 14

Right.

Question 15

What Will The Approach The Manager Takes Depend On?
(6 Points)

Answer 15

~ Personality and characteristics.

~ Experience.

~ Attitude towards and trust in subordinates and leader

~ Nature of the problem.

~ Resource contraints.

~ Culture of the organisation.

Question 16

What Is Effectiveness?

Answer 16

The ability of a business to achieve its objectives.