2 - Stakeholders

Question 1

What Are Stakeholders?
(3 Points)

Answer 1

~ Anyone with interest or influence in the business.

~ Can be internal or external.

~ Stakeholders amongst themselves may have conflicts.

Question 2

What Are Examples Of Internal Stakeholders?
(3 Points)

Answer 2

~ Owners.

~ Shareholders.

~ Employees.

Question 3

What Are Examples Of External Stakeholders?
(3 Points)

Answer 3

~ Customers.

~ Suppliers.

~ Local community.

Question 4

What Is Stakeholder Mapping?
(2 Points)

Answer 4

~ How to manage relationships based on power and interest in the business.

~ Determines the level of communication there receive.

Question 5

Describe This Stakeholder Map
(4 Points)

Answer 5

~ Top Left -> Keep satisfied, decision has no impact they will not be resistant to it.

~ Top Right -> Manage closely, most effort and most important.

~ Bottom Left -> Monitor, minimal effort as not very important to the business

~ Bottom Right -> Keep informed, consult them about decisions.