XRE/RDK-(EH*10/17)

Question 1

XRE-22 7005

Answer 1

HD Subscription Required

Question 2

XRE-22 8021

Answer 2

Subscriber has been denied from On Demand session due to a credit problem

Question 3

XRE-07001

Answer 3

Customer attempted to order a PPV event but they are over their credit limit

Question 4

XRE-22 7007

Answer 4

Billing issue - “To watch this On Demand program, please call 1-800-COMCAST and select the option for billing.”

Question 5

XRE-03007

Answer 5

STB is in Suspended Mode. Account billing is delinquent and payment is required on the outstanding bill.

Question 6

XRE-03050

Answer 6

No signal from coax cable

Question 7

An open source software platform for the connected home that standardizes core functions used in broadband devices, set-top boxes, and IoT

Answer 7

Reference Design Kit ( RDK )

Question 8

RDK-03060

Answer 8

HDCP - HDMI configuration is preventing video from playing

Question 9

RDK-03046

Answer 9

All tuners are in use, turn off an unused Player. You can watch On Demand or recorded programs instead.”

Question 10

RDK-03007

Answer 10

“This TV Box is no longer active. Please call 1-800-xfinity, and then select the billing option.

Question 11

RDK-10000

Answer 11

“Something’s not quite right.” Check for secure cable connections and Power cycle.

Question 12

RDK-03013

Answer 12

This OUTLET may not be activated, Press power for 10 seconds and release or call 1-800-xfinity

Question 13

RDK-03035

Answer 13

Low signal from coax cable

Question 14

XRE-00150

Answer 14

There’s a problem with our On Demand service

Question 15

XRE-09013

Answer 15

The RF link to STB isn’t established. Pair remote in order for voice commands to work

Question 16

XRE- Acronym

Answer 16

Cross Runtime Environment