Xfinity Home (Works with Xfinity and Online Features) (IJA 10-15-2018)

Question 1

What is not available for SIK for Xfinity Home Secure Customers?

Answer 1

Door/Window Sensor, Motion Sensor, Smoke Detector and Wireless Keypad

Question 2

How many years must a customer sign up for for an agreement to have XH?

Answer 2

2 Years

Question 3

What internet provider must a customer have to subscribe to XH?

Answer 3

Any Provider

Question 4

When is a customer eligible for a SIK options for XH?

Answer 4

After first install set up of XH

Question 5

How many days is a motion video clip available when it has not been saved to a device?

Answer 5

10 Days

Question 6

What comes included with Xfinity home Secure Package?

Answer 6

1 Touchscreen Controller , 3 Door and Window Sensors ,1 Motion Detector and 1 Wireless Keypad

Question 7

What is the recommend minimum broadband speed for internet for XH?

Answer 7

750 kbps up/down

Question 8

To become eligible for XH, a customer must choose one of what two deposit options?

Answer 8

Risk Assess (Credit Check) or Easy Enroll

Question 9

Name 3 options on how you can arm/disarm your Xfinity Home Alarm?

Answer 9

Wireless keypad, Touchscreen Controller, X1 Remote, Xfinity Home App, or Xfinity Website (computer)

Question 10

How do you access cameras on x1 platform ?

Answer 10

Speak into the voice remote and say “Xfinity Home Cameras” or go to app screen, click on XH app and choose cameras

Question 11

What are the 3 arming modes for Xfinity Home?

Answer 11

Arm Stay, Arm Away and Arm Night

Question 12

Where do you create, customize and manage rules for Xfinity Home?

Answer 12

Xfinity Home App

Question 13

What is the newest “Works with Xfinity” device?

Answer 13

Yale Locks

Question 14

What are the 6 Xfinity Home Security Features?

Answer 14

1. 24/7 Professional monitoring
2. Battery and cellular backup
3. Remote arm and disarm
4. Real time Text/Email alerts
5. Easy to use app
6. Live video monitoring

Question 15

What are 5 of the 14 brands that have a product that “Works with Xfinity”?

Answer 15

Zen
August
Carrier
Lutron
Nest
Chamberlain/LiftMaster
ecobee
GE
Kwikset
LIFX
Philips
Sengled
Tile
Yale

Question 16

If a customer downgrades and just wants to keep xfinity home stand-alone service what model router must the customer have?

Answer 16

must have a side-car router (Netgear WNR1000)

Question 17

What program provides home security access to Bulk Accounts with self-contained properties?

Answer 17

Xfinity Communities

Question 18

This Feature allows you to connect compatible devices to the Xfinity Home app for mobile devices and interact with the smart devices you use every day.

Answer 18

Works with Xfinity

Question 19

What are the 4 Tile models that are compatible with “Works with Xfinity”?

Answer 19

Mate, Slim, Sport and Style

Question 20

What are the 5 type of devices that are compatible with “Works with Xfinity”?

Answer 20

Garage Door Openers, Lighting, Locators, Locks and Thermostats

Question 21

Early 2018 this new feature allows you to Arm/Disarm xfinity home from your smart phone by….

Answer 21

Fingerprint or Face ID

Question 22

Xfinity home and ___ are partnering to help you find your lost items

Answer 22

Tile