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2018 MM > CDV (N.B. 10/17/18) > Flashcards

CDV (N.B. 10/17/18) Flashcards

1
Q

*52

A

Activate Call Hold (Business)

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2
Q

*57

A

Call Trace

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3
Q

*58

A

Activate Call Forwarding Not Reachable (Business)

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4
Q

*59

A

Deactivate Call Forwarding Not Reachable (Business)

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5
Q

*60

A

Activate Call Screen

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6
Q

*63

A

Activate Call Forwarding Selective

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7
Q

*66

A

Activate Repeat Dial

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8
Q

*67

A

Activate Caller ID Blocking Per Call

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9
Q

*68

A

Call Park (Business)

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10
Q

*69

A

Activate Call Return

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11
Q

*70

A

Deactivate Call Waiting

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12
Q

*72

A

Activate Call Forwarding Variable

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13
Q

*73

A

Deactivate Call Forwarding Variable

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14
Q

*74

A

Set Up Speed Dial 8

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15
Q

*75

A

Set Up Speed Dial 30

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16
Q

*77

A

Anonymous Call Rejection

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17
Q

*78

A

Activate Make Terminal Busy/Do Not Disturb (Business)

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18
Q

*79

A

Deactivate Make Terminal Busy/Do Not Disturb (Business)

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19
Q

*80

A

Deactivate Call Screen

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20
Q

*82

A

Deactivate Caller ID Blocking Per Line

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21
Q

*83

A

Deactivate Call Forwarding Selective

22
Q

*86

A

Deactivate Repeat Dial

23
Q

*87

A

Deactivate Anonymous Call Reject

24
Q

*89

A

Deactivate Call Return

25
Q

*90

A

Activate Call Forwarding Busy (Business)

26
Q

*91

A

Deactivate Call Forwarding Busy (Business)

27
Q

*92

A

Activate Call Forwarding No Answer (Business)

28
Q

*93

A

Deactivate Call Forwarding No Answer (Business)

29
Q

*96

A

Activate 3 Way Calling

30
Q

*97

A

Deactivate 3 Way Calling

31
Q

*99

A

Access Voicemail from Home

32
Q

*232

A

Activate Hunt Group Make Group Busy (Business)

33
Q

*233

A

Deactivate Hunt Group Make Group Busy (Business)

34
Q

*230

A

Activate Hunt Group Make Terminal Busy (Business)

35
Q

*231

A

Deactivate Hunt Group Make Terminal Busy (Business)

36
Q

*88

A

Activate Call Retrieve (Business)

37
Q

What are the 3 Xfinity Voice plans that are available (not grandfathered)?

A 
Unlimited
Unlimited Select (Only in Sys 8529 Prin 2000/Simple & Easy Market)
Unlimited Saver (Except Northeast Division)
38
Q

In what year was Local With More retired in Central Division?

39
Q

A customer must cancel their phone services after install if they are porting a TN from what company?

40
Q

What is the number for Telecommunications Relay Services?

41
Q

How much does it cost for a customer to use Telecommunications Relay?

A

Nothing, it is toll-free

42
Q

How much does it cost for a customer with a disability certification to call Operator Services?

A

Nothing. Operator surcharges will also be waived.

43
Q

What area codes are blocked automatically?

A

900 and 976

44
Q

What 6 countries are included in all currently offered Xfinity Voice plans?

A 
Canada
Puerto Rico
U.S. Virgin Islands
Guam
Saipan/N. Mariana Islands
American Samoa
45
Q

Which of the 12 standard calling features are not included in Unlimited Saver?

A 
Three Way Calling
Call Forwarding
Call Forwarding Selective
Call Return
Call Screening
Anonymous Call Rejection
Repeat Dialing
Speed Dial
46
Q

How much extra is the Voicemail feature for Unlimited Saver?

A

$3.95 per month

47
Q

How much is an additional Voice line with no features?

A

$11.95 per month

48
Q

How much are Operator Services per call?

49
Q

How much are Directory Assistance calls per call?

50
Q

What are the interactive functions with Xfinity Voice Unlimited?

A 
Caller ID on TV
Text Messaging
Xfinity Connect Webmail
Online Billing
Voice2Go

2018 MM (59 decks)

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