XM1/T360/ (IS 10-2018) Flashcards
1
Q
Ports on the bottom of XM1
A
10/100 Ethernet, USB, DC coaxial charging jack, and the reset button.
2
Q
SSID for XM1 meter
A
XM1-last 4 of the meter’s MAC address
3
Q
WiFi password for XM1 meter
A
defaultkey
4
Q
How do you change the WiFi password on XM1 meter?
A
You cant
5
Q
A
buddy
6
Q
A
channel scan
7
Q
A
DOCSIS
8
Q
A
flux
9
Q
A
ingress
10
Q
A
job
11
Q
A
outlet check
12
Q
A
pht check
13
Q
A
ping traceroute
14
Q
A
QAM analysis
15
Q
A
spectrum
16
Q
A
17
Q
A
firmware
18
Q
A
meter settings
19
Q
A
channel plan
20
Q
A
design maps
21
Q
A
yeti
22
Q
A
cloud
23
Q
in Tech360 it is used to view diagnostics of connected devices on the customer’s home network
A
WiFi analyzer
24
Q
What’s the dBM column on the WiFi tab
A
It measures RSSI (received signal strength indicator) - the power present in a received radio signal.
25
What’s the Mbps column on the WiFi tab?
It shows the maximum speed data can move across a wireless link between a wireless client and a wireless router. This is not the actual speed, its theoretical (including overhead and re-transmissions).
26
When can I run WiFi diagnostics(Tech360)?
You can run it from the WiFi tab at any time after you’re on a job. Simply tap the refresh arrow in the upper left corner of the app and then view the latest results.
27
Tech360 is designed to keep you focused only on __ customer windows of work at a time
two
28
How does the system auto reorder outlets in T360?
The system orders all physical (real) devices by Video equipment first, then High Speed Devices (such as modems or gateways) followed by Comcast Digital Voice equipment. The system auto-orders devices within the same Line of Business with Comcast-owned equipment first, followed by customer-owned equipment.
29
When adding a device to an account in T360, how video and internet listed by.
Video equipment is listed by STB SN, not CC SN. Modems are listed by CMAC
30
What can Tech360 tell me about a device?
Device name
Device type
Device model
Device image
Boot File
Lost Syncs
Uptime
Resets
Premise Health Test details
31
What if I can't get PHT to pass in T360, what options are available?
Refer to Maintenance
Refer to Construction
Refer to Supervisor
No Access
