BVE (pwj10/24)

Question 1

5 things user login can do on voice edge portal

Answer 1

Listen to Voicemail
Configure standard and unified features
Configure standard and unified features
View company directory
Download smartphone

Question 2

Voice edge portal

Answer 2

voiceedge.comcast.com

Question 3

Caller ID Options

Answer 3

Own name and number
Main business name and number
Outbound CID Hunt Group TN, Automated Attendant, Call Queue, Another User
Business name and own number, or vice versa

Question 4

Shared Call Appearance (SCA)

Answer 4

Two users share a line

Question 5

Busy Lamp Field (BLF)

Answer 5

see another users line status on your phone

Question 6

Reboot a Polycom phone

Answer 6

hold down 1,3,0 keys on phone for 5 seconds

Question 7

Transfer to voicemail

Answer 7

*55(ext)

Question 8

Seat

Answer 8

Physical phone

Question 9

Line

Answer 9

route to call the outside world

Question 10

Unified seat

Answer 10

includes access to Voice Edge Mobile App

Question 11

Unified seat

Answer 11

has a Direct Inward Dialing number

Question 12

Standard seat

Answer 12

Reached via Auto attendant or Hunt Group

Question 13

This hunt group rings each user in order they appear on User List

Answer 13

Regular

Question 14

This hunt group rings all users at once

Answer 14

Simultaneous

Question 15

This hunt group notes the last user to answer a call and then rings the next user on User List

Answer 15

Circular

Question 16

This hunt group rings the user that has been idle the longest

Answer 16

Uniform