Week 7- Contextualised Care

Question 1

In what situations would you want the ‘gold standard’ ?

Answer 1

• Biosecurity
• Patient Wellbeing
• Research and teaching hospitals
• Public Health Concerns

Question 2

What are the limitations of ‘gold-standard’

Answer 2

• Sounds like up-selling
• Doesnt take animal factors into consideration
• Doesn’t take human factors into consideration
• If cannot be met, can lead to shame, guilt etc..

Question 3

What is the standard of care?

Answer 3

It is the benchmark that determines whether professional
obligations to patients (and clients) have been met. The degree
of care a prudent and reasonable clinician would exercise under
the circumstances.

Question 4

Why is standard of care important?

Answer 4

Standard of care is a legal term. Failure to meet the standard of
care is negligence. Standard of care is not optimal care; it covers
any care from barely acceptable to ultimate optimal care.

Question 5

What is a guideline?

Answer 5

A concise document intended to assist decision-making case management, based on
current best evidence.
e.g. clinical guideline on when to perform ear cytology
e.g. non-clinical guideline for greeting clients at the reception desk

Question 6

What is a protocol?

Answer 6

A protocol is a formal, unambiguous set of instructions for situations with a known
outcome and there should be no deviation from protocol.
e.g. radiography protocols
e.g. controlled drugs protocols

Question 7

What is contextualised care?

Answer 7

Concept from human healthcare that focused not just on the ‘science’ of
medicine but the ‘art’ of medicine. For good outcomes need to focus on both