Troubleshooting Networks - VoIP Issues Flashcards

1
Q

Voice Over Internet Protocol (VoIP)

A

Set of protocols that are used to send streaming voice and video in real time

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2
Q

Latency

A

Time it takes for a signal to reach the intended client.

Keep latency under 50 to 100 milliseconds

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3
Q

Jitter

A

Measurement of the variation in delay over time. When latency increases by up to 30-50 milliseconds, it starts to have jitter

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4
Q

To solve…

A

Increase network performance
Implement quality of service
The set settings for quality of service only affect things inside the network

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