Troubleshooting Methodology - Establish a theory Flashcards
1
Q
Probable cause
A
Different possible causes that may have happened
2
Q
Always question the obvious!
A
Always question the obvious!
3
Q
Internal research/External research
A
Ex. if Netflix is not working, check in pages like down detector to see if Netflix is down
4
Q
Brunign smeel
A
Damaged processor or motherboard component
5
Q
Clicking or grinding sound
A
Failing hard drive