Troubleshooting Methodology - Establish a theory Flashcards

1
Q

Probable cause

A

Different possible causes that may have happened

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Always question the obvious!

A

Always question the obvious!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Internal research/External research

A

Ex. if Netflix is not working, check in pages like down detector to see if Netflix is down

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Brunign smeel

A

Damaged processor or motherboard component

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Clicking or grinding sound

A

Failing hard drive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly