Troubleshooting Methodology - Verify system functionality Flashcards
1
Q
Always make sure that the problem was solved!
A
Inspect the other components to ensure nothing else is damaged, broken, or disconnected.
Check the disabled or uninstalled software!
Check the logs and diagnostic tools to confirm everything is working the way they should
2
Q
Implement preventive measures!
A
Make sure people don’t cause harm to the system. Teach the person to do things the right way.
