Troubleshooting Methodology - Establish a plan of action Flashcards
1
Q
Repair
A
Determine how much it’s going to cost to repair the issue to see if it’s viable
2
Q
Three main actions we can do!
A
-Repair
-Replace
-Workaround
3
Q
Establish a plan of action!
A
-How many resources are needed?
-How much time does it take?
-How much is the cost?
-Impact on the users and system
A change of plan needs to get authorization again!
