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A+ > Troubleshooting Methodology - Identify the Problem > Flashcards

Troubleshooting Methodology - Identify the Problem Flashcards

1
Q

Always ask…

A

What happened?
What is the status before you had the problem
What is the status after that?

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2
Q

Identify the problem

A

Gather information from the user!

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A+ (114 decks)

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