training Flashcards

1
Q

what is training

A

the process of providing staff with the knowledge or skills required to do a particular job.

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2
Q

what is development

A

process designed to build up skills necessary for future work activities and responsibilities.

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3
Q

why are training and development important

A

they improve the abilities of the employees which makes it more likely that difficult objectives within the business will be achieved.

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4
Q

what is on the job training

A

on the job training may consist of a mentor guiding a new staff member, or may be formalised into specific training sessions in the workplace.

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5
Q

on the job training methods

A

coaching/mentoring, role modelling, apprenticeship

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6
Q

advantages of on the job training

A

training is tailored to meet the specific needs of the business, cost effective way to train.

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7
Q

disadvantages of on the job training

A

mentor may pass on bad habits, training may not be adequately planned and may be disjointed.

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8
Q

what is off the job training

A

requires the employees to attend a course or training session at another venue. usually conducted by experienced trainers.

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9
Q

off the job training methods

A

information presentations, simulations, roleplays.

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10
Q

advantages of off the job training

A

learning from experts, less opportunity to be interrupted by workplace issues.

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11
Q

disadvantages of off the job training

A

expensive if paying course fees, lost working time and potential.

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