concept of business change Flashcards
1
Q
when does business change occur
A
when a business is altered to a new or modified form.
2
Q
why does change happen
A
because businesses have pressures that they need to adapt to. these pressures can come from inside or outside the business.
3
Q
proactive approach to business change
A
forsees and takes advantage of the business environment in many ways.
4
Q
examples of proactive approach in business change
A
- using kpis to identify problems.
- forecasting future events and making changes
- meeting with employees to develop changes that make the business more efficient and effective.
5
Q
the reactive approach to business change
A
involves decisions or changes that are made as a result of a given situation occuring.
6
Q
examples of reactive approach in business change
A
- observing actions of competitors, seeking to implement similar processes
- dealing with a crisis
- responding to things like social attitudes