key elements of an operations system Flashcards
1
Q
define operations management
A
consists of all activities involved in the production of a good or provision of a service. it is concerned with transforming inputs into outputs of finished goods or services.
2
Q
what are inputs
A
the resources that are necessary to make the product or service. inputs include= raw materials, knowledge, Human Resources and capital, plant and equipment.
3
Q
what are processes
A
also known as transformation. it refers to the actions performed on the inputs to transform them into the finished product.
4
Q
what are outputs
A
this refers to the final product. an output can be a good or service.