key elements of an operations system Flashcards

1
Q

define operations management

A

consists of all activities involved in the production of a good or provision of a service. it is concerned with transforming inputs into outputs of finished goods or services.

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2
Q

what are inputs

A

the resources that are necessary to make the product or service. inputs include= raw materials, knowledge, Human Resources and capital, plant and equipment.

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3
Q

what are processes

A

also known as transformation. it refers to the actions performed on the inputs to transform them into the finished product.

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4
Q

what are outputs

A

this refers to the final product. an output can be a good or service.

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