csr considerations when implememting change Flashcards
csr considerations of EMPLOYEES
training provided to upskill employees,
counselling provided if reduction in workforce
strategies to improve employee wellbeing
csr considerations of SUPPLIERS
ensuring supplier is paying fair wage and giving good work conditions
use materials that dont negatively impact environment
no animal testing
csr considerations of CUSTOMERS
products that limit energy consumption, recyclable, honest and fair in dealing with customers
csr considerations of COMMUNITY
use environmentally friendly processes, ensure sustainability of raw materials used, develop programs that benefit community.
importance of reviewing kpis
managers need to review strategies used to see if the change has been successful and has achieved desired objectives
how to review kpis
if improvement in kpis, strategies have been successful. if deterioration, review of change process is required to see where improvement can be made.
why kpis need to be reviewed
if kpis arent reviewed, managers wont know what to improve on.