The workforce - training Flashcards

1
Q

define induction training?

A

training aimed at introducing new employees to a business and its procedures

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2
Q

what should induction training do?

A
  • should focus on things that will reduce employee anxiety
  • should allow employees to become productive quicker
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3
Q

what is on-the-job training?

A

employees receive training whilst remaining in the workplace

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4
Q

what are the advantages of on the job training?

A
  • generally cost effective
  • opportunity to learn whilst doing
  • training alongside real colleagues
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5
Q

what are the disadvantages of on the job training?

A
  • quality depends on ability of trainer and time available
  • bad habits may be passed on
  • potenial disruption to production
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6
Q

what is off the job training?

A

employees are taken away from their place of work to be trained

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7
Q

what are the advantages of off the job training?

A
  • wider range of skills/qualifications can be obtained
  • can learn from outside specialists
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8
Q

what are the disadvantages of off the job training?

A
  • more expensive
  • lost working time and potential output from employee
  • new employees will still need induction training
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9
Q

what is academic training?

A

involves theoretical knowledge and skills e.g. uni qualifications

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10
Q

what is vocational training?

A

teaches hands-on, applied skills such as carpentry

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11
Q

what is an apprenticeship?

A

long term development programme for workers to learn skills while they work through a mixture of training methods to earn a qualification

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12
Q

what are the advantages of apprenticeships?

A
  • earn income whilst learning
  • practical and technical learning
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13
Q

what are the disadvantages of apprenticeships?

A
  • low pay
  • specific qualifications
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14
Q

what are the benefits of training?

A
  • employees will understand the ins and outs of the business –> productive
  • if works, sales may increase
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15
Q

what are the disadvantages of training?

A
  • can be costly
  • may not be worth it
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16
Q

what is meant by TNA?

A

training needs analysis
process of identifying the gaps between current knowledge/skills and the required knowledge/skills so training plan can be created to help staff do job effectively

17
Q

what are the steps of TNA?

A
  1. information (range of stakeholders)
  2. observations (in the workplace)
  3. feedback (collected+analysed)
  4. training decisions (address gaps)
18
Q

why is TNA important?

A
  • can assess if TNA is needed before money is wasted