management - motivation

Question 1

define motivation

Answer 1

strong desire to act in a particular way and to achieve a certain result (they will want to work)

Question 2

define morale

Answer 2

if morale in an individual, group or team is high, then there is an increase in productivity, purpose, etc

Question 3

what is a monetary method of motivation

Answer 3

financial incentives e.g. commission, profit sharing, bonuses, piece rates

Question 4

what is a non-monetary method of motivation

Answer 4

non-financial e.g. job enrichment, team work, work environment

Question 5

what is a bonus?

Answer 5

additional payment what workers receive for achieving a target

Question 6

what is profit sharing

Answer 6

workers receive a proportion of the profits made by the business

Question 7

what is commission?

Answer 7

payment made to employees based on their value of sales achieved

Question 8

what is piece rate

Answer 8

gives a payment for each item produced

Question 9

what is job enrichment?

Answer 9

giving employees extra responsibility
+ work becomes more interesting
- too much pressure/more work for same pay

Question 10

What is McClellend’s motivational theory?

Answer 10

• believes all employees have dominant needs
• managers should identify the needs to allocate accordingly
• affiliation: wanting to be part of a group
• a manager can identify needs by observing employees and doing a questionnaire

Question 11

McClellend’s theory:
what are the characteristics of an achievement motivator

Answer 11

• strong need to accomplish goals
• calculated risks
  regular feedback
• independent

Question 12

McClellend’s theory:
what are the characteristics of affiliation motivator

Answer 12

• be in a group
• wants to be liked
• collaboration over competition
• no high risk or uncertainty

Question 13

McClellend’s theory:
what are the characteristics of power motivator

Answer 13

• control over others
• win arguments
• competition and winning
• status and recognition