Services - EMEA Flashcards
SV ESC priorities (2)
Rewards and e-Wallet
Size of BA RM/DP CC
18 FTEs [BBC TV]
Size of SK NRM services
6.5 FTEs [7 sK]
Size of EY Solution Centre and split
6 FTEs:
- 0.5 CSE
- 2 support (including DP)
- 3 gaps
- 0.5 implem
[sticks]
SV Solution Centre: full speed start date
PI24.3
People on BA NRM program
- Pgm manager: Laurent Gubert
- PM lead: Linda Grecka
- R&D lead: Johan Thivollet
- DP Air+AAS PS: Guillaume Genet
- CC Head: Sailesh
BA RMS/DP Day 0: scope and date
Air DP pilot + AAS DP pilot: Jul24
Why is DP required for BA NRM
Dual INV fares are not compatible with NRM so they will be replaced by Continuous Pricing
DP versions in the scope of BA
Contextual (on-going) + continuous + omnichannel
Steps of BA RMS/DP deal
1 year PoC of DP then DP+RMS for 5 years
BA RMS/DP ACVs (3: RMS, DP, CC)
DP: 8M (0.8M for pilot)
RMS: 5M
CC: 2.5M
[fail]
SV Solution Centre scoping
Nov23
SV Solution Centre: size for Offer
9,5MY:
- 1.5 for CSE and SME
- 8 for DEV
[on fait pâle figure]
SV Solution Centre: implementations
Air Promo Code
Instant
SV Solution Centre: MYs delivered in PI24.3 and planned in 24.4
1.4 MY and 1.2MY
(5.6 and 4.8 -> around half of total commitment)
