Services - EMEA Flashcards
1
Q
SV ESC priorities (2)
A
Rewards and e-Wallet
2
Q
Size of BA RM/DP CC
A
18 FTEs [BBC TV]
3
Q
Size of SK NRM services
A
6.5 FTEs [7 sK]
4
Q
Size of EY Solution Centre and split
A
6 FTEs:
- 0.5 CSE
- 2 support (including DP)
- 3 gaps
- 0.5 implem
[sticks]
5
Q
SV Solution Centre: full speed start date
A
PI24.3
6
Q
People on BA NRM program
A
- Pgm manager: Laurent Gubert
- PM lead: Linda Grecka
- R&D lead: Johan Thivollet
- DP Air+AAS PS: Guillaume Genet
- CC Head: Sailesh
7
Q
BA RMS/DP Day 0: scope and date
A
Air DP pilot + AAS DP pilot: Jul24
8
Q
Why is DP required for BA NRM
A
Dual INV fares are not compatible with NRM so they will be replaced by Continuous Pricing
9
Q
DP versions in the scope of BA
A
Contextual (on-going) + continuous + omnichannel
10
Q
Steps of BA RMS/DP deal
A
1 year PoC of DP then DP+RMS for 5 years
11
Q
BA RMS/DP ACVs (3: RMS, DP, CC)
A
DP: 8M (0.8M for pilot)
RMS: 5M
CC: 2.5M
[fail]
