Product - ATC

Question 1

ATC Light

Answer 1

To increase ATC success for migration of tickets without pricing details in 1A

Question 2

ATPCo category for Exchange

Answer 2

Cat 31

[modif]

Question 3

Why could ATC fail for migrated tickets (5)

Answer 3

1- Missing ticket information (fare calc, PoI, coupon status, tax codes)

2- No valid past fares in 1A

3- Tickets already re-priced once.
4- Award tickets
5- Partially flown revenue tickets with specific pricing options

Question 4

How does ATC re-pricing work if no pricing context

Answer 4

Emulates a pricing in the past and selects the fares closest to what was initially priced

Question 5

ATC products for Disruption

Answer 5

DW and Invol (both reissue & refund)

Question 6

Yearly revenue of ATC

Answer 6

80M in 2023

Question 7

Number of ppl on ATC all together (and evol vs maintenance)

Answer 7

24 beg 2024
incl 5 maintenance

Question 8

Status of Miles & More

Answer 8

Prime booking flow delivered (not industrialised)
Exchange not delivered
Refund and upgrade to be fully re-assessed

Question 9

Industrialisation of ATC Light

Answer 9

Will be done with VN PSS

Question 10

ATC ramp-up planned for 2024

Answer 10

11 ppl (3 in H1, 8 in H2) for Engine+PIO
[les mamelles nourricières]

Question 11

ATC ramp-up planned for 2025

Answer 11

+9

Question 12

ATC: overall cost of newcomer ramp-up

Answer 12

0.75M eur for 2024

Question 13

Pre-ATC Academy

Answer 13

To speed up the ramp-up before being ready for ATC Academy

Question 14

What train does ATC Shopper

Answer 14

OBB, except OSS for perf

Question 15

ATC maintenance team: size

Answer 15

7 FTEs
[heaven, the only that work]

Question 16

ATC maintenance team: mission

Answer 16

IRs and Recovery PTRs. PTRs only upon escalation. Objective is to put them on PTRs as IRs situation is OK

Question 17

Split of ATC Scrum

Answer 17

Revenue vs Reward

Question 18

ATC item taken in AOP PI24.3 for SV

Answer 18

Reduced cancellation fee for ‘Voucher’ Form of Refund