Product - ATC Flashcards
ATC Light
To increase ATC success for migration of tickets without pricing details in 1A
ATPCo category for Exchange
Cat 31
[modif]
Why could ATC fail for migrated tickets (5)
1- Missing ticket information (fare calc, PoI, coupon status, tax codes)
2- No valid past fares in 1A
3- Tickets already re-priced once.
4- Award tickets
5- Partially flown revenue tickets with specific pricing options
How does ATC re-pricing work if no pricing context
Emulates a pricing in the past and selects the fares closest to what was initially priced
ATC products for Disruption
DW and Invol (both reissue & refund)
Yearly revenue of ATC
80M in 2023
Number of ppl on ATC all together (and evol vs maintenance)
24 beg 2024
incl 5 maintenance
Status of Miles & More
Prime booking flow delivered (not industrialised)
Exchange not delivered
Refund and upgrade to be fully re-assessed
Industrialisation of ATC Light
Will be done with VN PSS
ATC ramp-up planned for 2024
11 ppl (3 in H1, 8 in H2) for Engine+PIO
[les mamelles nourricières]
ATC ramp-up planned for 2025
+9
ATC: overall cost of newcomer ramp-up
0.75M eur for 2024
Pre-ATC Academy
To speed up the ramp-up before being ready for ATC Academy
What train does ATC Shopper
OBB, except OSS for perf
ATC maintenance team: size
7 FTEs
[heaven, the only that work]
ATC maintenance team: mission
IRs and Recovery PTRs. PTRs only upon escalation. Objective is to put them on PTRs as IRs situation is OK
Split of ATC Scrum
Revenue vs Reward
ATC item taken in AOP PI24.3 for SV
Reduced cancellation fee for ‘Voucher’ Form of Refund
