NGLudwig - Functional Flashcards

1
Q

OPE of the future

A

DMX (Delivery Mgt of the future)

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2
Q

Events that can trigger a disruption (3)
and first step

A
  • From Product Catalogue: change of product
  • From Stock Keeper: capacity reduction
  • From Order: change of seats in a new flight that constitutes a breach of contract

Disruption determines if it’s a disruption

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3
Q

Example of benefits of NGL for airline groups

A

Disruption across a/l

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4
Q

T2RL name for the likes of NLudwig

A

OOSD: Offer-Order-Settle-Deliver

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5
Q

Name of NGL’s Call Centre solution

A

Future of Service Centre

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