NGLudwig - Functional Flashcards
1
Q
OPE of the future
A
DMX (Delivery Mgt of the future)
2
Q
Events that can trigger a disruption (3)
and first step
A
- From Product Catalogue: change of product
- From Stock Keeper: capacity reduction
- From Order: change of seats in a new flight that constitutes a breach of contract
Disruption determines if it’s a disruption
3
Q
Example of benefits of NGL for airline groups
A
Disruption across a/l
4
Q
T2RL name for the likes of NLudwig
A
OOSD: Offer-Order-Settle-Deliver
5
Q
Name of NGL’s Call Centre solution
A
Future of Service Centre