Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

12 Q1 > O. Comm. Lesson 1 to 7 > Flashcards

O. Comm. Lesson 1 to 7 Flashcards

Focuses on: nature function process of communication models of communication comm breakdown like barriers and resolving

1
Q

The act of transferring information from one person, group, object, or place to another.

A

Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The general components that give us a sense of what communication is.

A

Nature of Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Nature of Comm.
1. Communication is a ________.
2. Communication occurs between ____________.
3. Communication can be expressed ____________.

A
  1. process
  2. two or more people
  3. verbally, nonverbally, or both at the same time
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Though communication is generally perceived to happen between two or more people, one can also communicate with _________.

A

themselves

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

This means that there are a series of steps that happen almost simultaneously for an effective communication to occur.

A

Communication is a Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the 9 elements of comm.?

A

Sender, Message, Encoding, Channel, Receiver, Decoding, Feedback, Context, Barrier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

ElementsComm. The speaker or the source of information, thought, or idea.

[Starts the comm. process]

A

Sender

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

ElementsComm. The information, ideas, or thoughts conveyed by the speaker through words or actions.

A

Message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

ElementsComm. Process of converting the message into words, actions, or other forms that the speaker understands.

[Answers “how” related questions]

A

Encoding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

ElementsComm. The medium or means.

[What was used to send the message?]

A

Channel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

ElementsComm. Recipient of message. The person who will decode the message that he got from the sender.

A

Receiver

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

ElementsComm. Process of interpreting the encoded message received from sender.

[What did I understand from message I received?]

A

Decoding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

ElementsComm. The reactions, responses, or information provided by the receiver after decoding the message from the sender.

[What was the reply?]

A

Feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

ElementsComm. The environment and setting where communication takes place such as location, time, place, mood, etc.

[Affects how messages are construced/perceived]

A

Context

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

ElementsComm. Factors that affect the flow of communication. Any problem or obstacle that makes comm. difficult.

A

Barrier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The primary purpose why people use language.

A

The Functions of Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What are the 5 functions of comm.?

A

Control, Social Interaction, Motivation, Emotional Expression, Information Dissemination

SICME
MESIC

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

FunctionsComm. aka Regulation. Aims to guide or control an individual’s behavior.

A

Control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

FunctionsComm. People often tell you what to do. In a form of advice or command. May be expressed implicitly.

A

Control

20
Q

FunctionsComm. Allows individuals to interact and socialize with others. Produces relationships, develops intimacy, and bond.

A

Social Interaction

21
Q

FunctionsComm. Encourages people to live better and have a more positive outlook. Used to power up preferences, goals, and strenghts.

A

Motivation

22
Q

FunctionsComm. Facilitates people’s expression of their feelings and emotions.

A

Emotional Expression

23
Q

FunctionsComm. Aims to acquire and/or convey information.

A

Information Dissemination

24
Q

A pictorial presentation to show the structure of communication process in which various component elements are linked.

A

Model

25
Q

3 main types of various models of communication:

A

Linear Model
Interactive Model
Transactional Model

LIT

26
Q

Models. Communication as a ONE-WAY ACTIVITY where info flows from sender to receiver.

  • Active Sender & Passive Receiver
  • No feedback present
A

Linear Model

27
Q

Models. What are some examples of linear model?

A
  • Radio News Report
  • Advertisement
  • Print Media
  • TV
28
Q

Models. Communication as a TWO-WAY PROCESS. All about give and take.

*Exchange of communication from sender to receiver and vice versa.
* ALLOWS feedback.

A

Interactive Model

29
Q

Models. Example of interactive model:

A

Telephone Convo, Doctor’s interview w/ patient and the like.

30
Q

Models. Communicators send and receive messages SIMULTANEOUSLY. Collaborative exchange of messages.

  • Single discrete comm. act is affected by comm. incidents that come before or after it.
  • Barriers (eg. noise) may interfere with the flow of comm.
A

Transactional Model

31
Q

Models. Examples of transact model:

A
  • Everyday talk and interaction
  • Teacher discussing a lesson
  • Teacher’s virtual meeting
32
Q

What are the 5 types of barriers?

A
  1. Language Barriers
  2. Psychological Barriers
  3. Physiological Barriers
  4. Physical Barrier
  5. Attitudinal Barrier
33
Q

Barriers. Linguistic ability.
* Terminologies used
* Specialist jargon and abbreviations
additional: accent, tone, intonations, etc.

A

Language Barriers

34
Q

Barriers. Concerns the ff.:
* Personal worries or stresses
* Stress management
* Anger
* Low self-esteem
additional: emotional character and mental limitations.

A

Psychological Barriers

35
Q

Barriers. May result from receiver’s physical state.
* Reduced hearing
* Poor eye sight
* Ill- health
additional: limitations of human body and mind (eg. memory, attention, etc)

A

Physiological Barriers

36
Q

Barriers. Environmental and natural condition.
* Technological problems and noise
* Hot and crowded room
* Thunderstorm and other weather events
additional: any structural obstacles that block mobility

A

Physical Barriers

37
Q

Barriers. Behaviors/ perceptions that prevent people from communicating effectively.
* Personal conflicts
* Poor management
* Resistance to change
* Lack of motivation
additional: offensive/condescending expressions.

A

Attitudinal Barriers

38
Q

________ states that strategies must be used to start, to maintain a conversation and to avoid communication breakdown.

A

Cohen (1990)

39
Q

What are the 7 communicative strategy?

A

Nomination, Restriction, Turn-taking, Topic Control, Topic Shifting, Repair, Termination

NoRTT RoTT

40
Q

Strategies. It suggests to open a topic. A speaker carries this out to collaboratively and productively establish a topic.

A

Nomination

41
Q

Strategies. Any limitation you may have as a speaker. These instructions confine you as a speaker and limit what you can say.

A

Restriction

42
Q

Strategies. Gives others the opportunity or chance to talk. This pertains to the process by which people decide who takes the conversational floor.

A

Turn-taking

43
Q

Strategies. How procedural formality or informality affects the development of topic in conversation. To avoid unnecessary interruptions.

A

Topic Control

44
Q

Strategies. Involves moving from one topic to another. One part of a conversation ends and where another begins.

A

Topic Shifting

45
Q

Strategies. How speakers address the problems in speaking, listening, and etc. that they may encounter in a conversation.

A

Repair

46
Q

Strategies. Refers to the conversation participants’ close-initiating expressions that end a topic in a convo. Topic initiator may signal to end discussion as well.

A

Termination

12 Q1 (24 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions