NAVEDTRA 14295B CH 11 Flashcards
What is the most important part of the Navy Medicine’s healthcare team?
Patient
What has developed the standards for addressing patient rights and responsibilities?
Joint Commission (TJC)
What refers to a system of moral principles or standards of conduct which govern the appropriate conduct for a person, group, or profession?
Ethics
What is defined as a group of socially learned, shared standards and behavior patterns?
Culture
What instruction does the Navy Medical Department provide specific guidelines in to ensure the professional conduct of a healthcare provider is not called into question?
BUMEDINST 6320.83
What is a highly complicated inter-personal process of people relating to each other through conversation, gestures, appearance, behavior, writing, and, at times, even silence?
Communication
How many basic parts does the communication process consists of?
4
Ineffective communication occurs when obstacles or barriers interfere with the message, transmission, receipt and understanding of the message. These barriers are classified as physiological, physical, or what else?
Psychosocial
What type of communication barriers result from some kind of sensory dysfunction on the part of either the sender or the receiver?
Physiological
What communication barriers are usually the result of one’s inaccurate perception of self or others?
Psychosocial
What type of communication is defined as the face-to-face process of interacting that focuses on advancing the physical and emotional well-being of a patient?
Therapeutic
What is defined as “the process that informs, motivates, and helps people adapt and maintain healthful practices and life styles” in the Navy Medical Department?
Patient education
What format does the Navy Medical Department use to standardize medical evaluation entries made in clinical records?
SOAP note