LATG 01: Personnel Management

Question 1

What best describes planning?

Answer 1

Setting goals

Question 2

Once a goal has been established for the unit, what issues should a manager consider?

Answer 2

how to distribute tasks fairly, how to divide workload into job-specific tasks, what work needs to be done

Question 3

The ability to maintain a good rapport with upper management and outside agencies represents which type of skill?

Answer 3

people

Question 4

True or False: Good communication skills decrease in importance as an individual climbs the management ladder.

Answer 4

False

Question 5

In dividing the workload, what are some of the key factors to consider?

Answer 5

physical limitations of the facility, requirements of the research, species housed in the facility

Question 6

Which of the following is a key element that can make workload allocation successful?

Answer 6

monitoring to determine how well the workload division meets the needs of the unit, making sure to communicate to the staff the reasons of the workload allocation, organizing the workload using good management principles

Question 7

True or False: One principle of good hiring practices is that a candidate who just meets the present requirements for the job is a better choice than a candidate who is overqualified.

Answer 7

False

Question 8

What laws and regulations should a person doing hiring be familiar with?

Answer 8

Americans with Disabilities Act and Civil Rights Act

Question 9

True or False: Asking about the applicant’s views on the use of animals in research is not appropriate.

Answer 9

False

Question 10

True or False: It is best to set very high performance standards so that only the very best employees meet the standards.

Answer 10

False

Question 11

The performance standards used for performance appraisals should be:

Answer 11

Measureable

Question 12

True or False: Termination is usually considered a final option after a series of disciplinary actions.

Answer 12

True

Question 13

True or False: A department director can override the union contract based on the interests of the facility when deciding whether to terminate an employee.

Answer 13

False

Question 14

A formal complaint submitted by the union is called a:

Answer 14

Grievance

Question 15

What does “Performance standards should be measurable” mean?

Answer 15

There should be an objective way to determine that a task was done adequately.

Question 16

What is generally the best way to ensure that the facility is staffed every day while keeping the budget in check?

Answer 16

Using a rotating weekend and holiday duty system

Question 17

Who usually establishes the majority of the unit’s goals?

Answer 17

upper-level management

Question 18

What best describes the intent of the “mirror principle”?

Answer 18

Your employees will generally react toward you the way you act toward them.

Question 19

What best describes “organizing”?

Answer 19

Establishing a structure

Question 20

The performance standards used for performance appraisals should be:

Answer 20

measurable

Question 21

What best describes conceptual skills?

Answer 21

The ability to think analytically or creatively

Question 22

According to Maslow’s hierarchy of needs, giving an employee a promotion would help satisfy which type of need?

Answer 22

esteem

Question 23

What correctly lists the three-step progression followed by many companies in disciplining employees?

Answer 23

Verbal warning, then a written warning, and then termination

Question 24

The ability to motivate and encourage the staff is an example of which type of managerial skill?

Answer 24

People

Question 25

The ability to clearly relate the facility’s goals to the staff is an example of:

Answer 25

communication skills

Question 26

Developing a reporting structure can be classified as what kind of activity?

Answer 26

Organizing

Question 27

At which level of Maslow’s hierarchy of needs would you place providing adequate security in the facility?

Answer 27

safety needs