Issues, Trends, and Health Policy Part II Flashcards
Established Rapport and Professional Therapeutic Relationship
- Non- _____ approach
- Mutual trust
- Professional boundaries
- Confidentiality
- Cultural competency
a. Respect
b. Spiritual needs
judgmental
Therapeutic Communication
- Listen more than ___
- “Tell me…”
- Never, “____?”
- Focus on feelings!
a. Mad, Sad, Glad, Afraid, Ashamed - Do not mince words; no _____
a. “I am concerned about alcoholism.”
b. “I’m sorry but, she died.”
- talk
- Why
- euphemisms
Crisis Intervention.
- Ensure safety/boundaries
a. Call _____ if necessary - Establish trust/rapport
Security
Crisis/Acute Grief Therapeutic Communication_
- Acknowledge ______
- Offer self
feelings
- ____ _____: Written statement of a patient’s intent regarding medical treatment.
a. The Patient Self-Determination Act of 1990 requires
that all patients entering a hospital should be
advised of their right to execute an advance
directive.
Advance Directive
- ____ _____: Type of advance directive that may (or may not-) include a living will and/or specifications regarding durable power of attorney in one or two separate doctmaents
Healthcare Directive
- ___ ____: Written compilation of statements in document format that specifies which life-prolonging measures one does and does not want to be taken if he/she becomes incapacitated
Living Will
a. In the United States, most states recognize living wills as long as the will is specific enough and addresses the problem at ____.
hand
b. ____ ___ often include granting durable power of attorney to a significant other to act as a proxy/agent/attorney-in-fact of the patient in making healthcare decisions should the patient become incapacitated. Essentially, the proxy is responsible for articulating the patient’s advance directive.
Living wills
c. ____ ___ ____ must usually be in writing before it will be honored by most institutions such as hospitals, banks, etc.
Power of attorney
- Title ____ of HIPAA protects health insurance coverage for workers and their families when they change or lose their jobs [(i.e., Comprehensive Omnibus Reconciliation Act (COBRA)]
1
- Title ___ of HIPAA, known as the Administrative Simplification (AS) provisions, requires the establishment of national standards for electronic health care transactions and national identifiers for providers, health insurance plans, and employers.
II
c) __________ provisions of the Patient Safety Rule,
which protect identifiable information being used to
analyze patient safety events and improve patient
safety
Confidentiality
a. The Office for Civil ____ enforces the HIPAA, which protects the:
a) Privacy of individually identifiable health information
Rights
b) HIPAA _____ _____, which sets national standards for
the security of electronic protected health information
Security Rule
- Health ____ (health insurance companies, HMOs, company health plans, and certain government programs that pay for health care, such as Medicare and Medicaid)
Plans
- Most Health Care Providers (especially those who use ______ billing to health insurers)
electronic
- Health Care __________ (those that process nonstandard health information data received receive from another entity into a standard such as standard electronic formats)
Clearinghouses
Examples of HIPAA Protected Information
1. _______ information in the medical record
Written
Examples of HIPAA Protected Information
2. ________ among healthcare providers about
one’s care or treatment
Conversations
Examples of HIPAA Protected Information
3. Patient information stored in a health insurer’s
_______ system
computer
Examples of HIPAA Protected Information
4. Patient _______ information stored at a clinic
billing
Examples of HIPAA Protected Information
5. Most ___ health-related information about a patient
all
Examples of HIPAA Protected Information
6. A patient’s health information cannot be used or
shared without written permission unless this law
allows it. For example, without a patient’s written
authorization, a provider generally cannot:
a. Disclose information to one’s ______
b. Use or share a patient’s information for marketing
or advertising purposes
c. Share private notes about a patient’s health care
employer