HPM 22.8 Community Outreach

Question 1

What form is utilized to report community outreach activity?

Answer 1

CHP 320

Question 2

What is the retention period for the Public Affairs Activity Summary (CHP 320)?

Answer 2

Shall be prepared and retained at the Area for a period of one year.

Question 3

California Highway Patrol employees shall not participate while on duty in parades, community or organization celebrations, or advocacy events without prior approval of ___________.

Answer 3

their commander.

Question 4

CHIPper
The character’s escort _______ be with CHiPper at all times for the wearer’s protection.

Answer 4

shall

Question 5

The use of any official CHP insignia decals must be approved by _____________.

Answer 5

the Commissioner’s Office.

Question 6

California Highway Patrol employees shall not participate while on duty in parades, community or organization celebrations, or advocacy events without prior approval from?

Answer 6

Their Commander.

Question 7

Departmental employees shall not wear an approved CHP uniform, equipment, or recognizable portion thereof to any event while off duty without the permission of?

Answer 7

the Office of the Commissioner

Question 8

True or False. The wearers of the CHiPper costume shall never clown around while in costume.

Answer 8

True.

Question 9

The use of any official CHP insignia decals by car enthusiasts restoring early model departmental vehicles must be approved by?

Answer 9

the Commissioner’s Office

Question 10

True or False. Restored early model departmental vehicles with CHP insignia, lights, and equipment shall be covered when the vehicle is transported on the streets or highways.

Answer 10

True.

Question 11

For Areas participating in community outreach/public relations activities/events, the CHP 320 shall be prepared and retained at the Area for a period of _____ year. Area shall forward a copy of the CHP 320 each quarter to Division no later than the _____ of the month following the quarter.
a. 2 / 5th
b. 1 / 10th
c. 3 / 10th
d. 2 / 15th

Answer 11

b. 1 / 10th

Question 12

California Highway Patrol employees ____ not participate while on duty in parades, community or organization celebrations, or advocacy events without prior approval of their commander.
a. May
b. Should
c. Shall
d. Will

Answer 12

c. Shall

Question 13

Departmental employees _____ not wear an approved CHP uniform, equipment, or recognizable portion thereof to any event while off duty without the permission of the Office of the Commissioner (refer to HPM 73.5, Chapter 8, Wearing of the Uniform–Program of Entertainment).
a. Should
b. Shall
c. Will
d. May

Answer 13

b. Shall

Question 14

CHiPper _______ not talk unless absolutely necessary. Escorts should answer questions and facilitate interaction with the public.
a. Should
b. Shall
c. Will
d. May

Answer 14

a. Should

Question 15

The use of any official CHP insignia decals must be approved by the __________________. Additionally, it is incumbent upon departmental employees to take steps to ensure that official insignia decals bearing the name and logos of the Department are not used in a manner that is inconsistent with the Department’s organizational values.
a. Community Outreach and Marketing Section
b. Commissioner Field’s Office
c. Commissioner Staff’s Office
d. Commissioner’s Office

Answer 15

d. Commissioner’s Office

Question 16

What are the “pillars” of community outreach?

Answer 16

1. Community partnerships
2. Problem solving

Question 17

What are the three levels of trust law enforcement can develop with community residents?

Answer 17

1. Formal
2. Working level
3. Informal

Question 18

What are the components to the problem-solving process?

Answer 18

1. Scanning
2. Analysis
3. Response
4. Assessment (feedback)

Question 19

Ture or False: Personnel shall not comment on personalities, divulge confidential information, or render personal opinions on matters of policy.

Answer 19

True.

Question 20

Only the rank of __________ or above shall discuss personnel issues other than critical incidents such as shootings, collisions, etc.

Answer 20

Commander

Question 21

Managers and Supervisors. Managers and supervisors ________ ensure
that assigned personnel are directing traffic safety activities that will support
long-term community involvement, build community partnerships, and involve
active problem-solving techniques and promote departmental traffic safety
programs.

Answer 21

SHOULD

Question 22

Community outreach/public information officers shall utilize the CHP____ to
prepare and forward a quarterly community outreach activity report to their
respective commanders.

Answer 22

320

Question 23

Personnel _____ not discuss matters of a politically sensitive nature without
approval from COMR. Only the rank of commander or above_____discuss
personnel issues other than critical incidents such as shootings, collisions, etc.
When in doubt about any public dissemination, coordinate with the commander
for discussion or guidance.

Answer 23

SHALL / SHALL

Question 24

California Highway Patrol employees ______ not participate while on duty in
parades, community or organization celebrations, or advocacy events without prior
approval of their commander.

Answer 24

SHALL

Question 25

Departmental employees ______ not wear an approved CHP uniform, equipment,
or recognizable portion thereof to any event while off duty without the permission of
the Office of the Commissioner (refer to HPM 73.5, Chapter 8, Wearing of the
Uniform–Program of Entertainment).

Answer 25

SHALL