10.5 Employee Assistance Manual

Question 1

The ESAP volunteers shall record approved peer support activity on the
appropriate timesheet; a CHP 415, Daily Field Record; or CHP 71, Attendance
Report, under the appropriate Regular or Overtime column utilizing Beat Code 915
in the Beat Hour Summary column. Overtime Duty Code 20 will be used when
recording time in Section 4, Overtime. The letters “ESAP” shall be entered in the
Notes section of the CHP 415 and/or the Remarks section of the CHP 71 and
“RDO” if overtime was worked on a regular day off. The name of the employee to
whom support was provided______ noted. The assigned command shall be
entered for the entire shift or any overtime claimed, regardless of where ESAP
activities were conducted.

Answer 1

shall not be

Question 2

e. An off-duty ESAP volunteer shall be allowed up to___________of compensating
time off when approved by their commander.

Answer 2

four hours

Question 3

You will not be eligible for EAP if any one of the following events occurs:

Answer 3

(1) Your employment with the State of California ends.
(2) Services are used in a fraudulent or deceptive manner.
(3) The contract between the State of California and Magellan ends.

Question 4

3. CONFIDENTIALITY.
   a. No information on identity, diagnosis, or treatment will be disclosed to the
   Department, or to anyone else, unless the individual accessing EAP services
   authorizes such a release in writing. Exceptions are when Magellan Healthcare is
   required by law to release information under the following circumstances:

Answer 4

(1) When records are lawfully subpoenaed.

(2) When an individual expresses a desire to harm themself or another
person.

(3) If child or elder abuse is suspected.

(4) If the individual confesses to a crime.

Question 5

3. STRUCTURE.
   a. The CIRT should consist of the following members:

Answer 5

(1) OESA Commander and/or OESA supervisor.
(2) Peer Support Program (PSP) coordinator.
b. The CIRT may be augmented with PSP volunteers, mental health
professionals, or any other individual with specialized expertise.

Question 6

No information on identity, diagnosis, or treatment will be disclosed to the Department, or to anyone else, unless the individual accessing EAP services authorizes such a release in writing. Exceptions are when Magellan Healthcare is required by law to release information under the following circumstances:

Answer 6

(1) When records are lawfully subpoenaed.
(2) When an individual expresses a desire to harm themself or another person.
(3) If child or elder abuse is suspected.
(4) If the individual confesses to a crime.

Question 7

True or False: In accordance with Highway Patrol Manual (HPM) 10.3, Personnel Transactions Manual, Chapter 21, Sick Leave and Bereavement Leave, use of accumulated sick leave credits shall be authorized for any employee receiving substance abuse treatment provided under the supervision of a licensed health care specialist.

Answer 7

False. May be authorized.

Question 8

Components of the CISM (Critical Incident Stress Management) system can be, but not limited to:

Answer 8

(1) Critical Incident Stress Debriefing (CISD).
(2) Critical Incident Briefing (CIB).
(3) One-On-One Counseling Session.

Question 9

A CISD should be scheduled within ______ hours post event or as soon as possible thereafter.

Answer 9

24-72 hours

Question 10

The purpose of the Employee Substance Abuse Program (ESAP) is to encourage employees to seek help when faced with problems of alcoholism, alcohol abuse, and/or prescription drug dependency by offering information, assistance, and support.
a. True
b. False

Answer 10

a. True

Question 11

All ESAP volunteers shall receive __ hours of initial training and __ hours of annual training.
a. 24 / 12
b. 16 / 8
c. 12 / 4
d. 8 / 4

Answer 11

b. 16 / 8

Question 12

ESAP _______ authorized the use of a state vehicle provided a vehicle is available.
a. is
b. is not

Answer 12

a. is

Question 13

A Critical Incident Stress Debriefing CISD should be scheduled within _____ hours post event or as soon as possible thereafter.
a. 24 - 72
b. 8 – 24
c. 24 – 48
d. 12 - 72

Answer 13

a. 24 - 72

Question 14

When a line of duty death (LODD) occurs, _______________ will complete the enrollment forms for the California Peace Officers’ Memorial Foundation, National Law Enforcement Officers Memorial Fund, and the International Association of Chiefs of Police Tribute to Slain Officers within the first month of the officer’s death.
a. Survivor Outreach Program (SOP)
b. Office of Employee Safety and Assistance (OESA)
c. Employee Health and Wellness Section (EHWS)
d. Commissioner Field Office

Answer 14

c. Employee Health and Wellness Section (EHWS)

Question 15

Can sick leave be utilized by employees attending EAP sesions?

Answer 15

Yes, if documented correctly.

Question 16

If the employee wishes to maintain confidentiality, what can they do?

Answer 16

An absence may be covered by vacation or other leave credits.

Question 17

Can a Peer Support System Volunteer be found insubordinate for failure to divulge information obtained as a PSP volunteer under any administrative investigation of employee misconduct, other than for criminal activities?

Answer 17

No

Question 18

Can sick leave credits be authorized for any employee receiving substance abuse treatment provided under the supervision of a licensed health care specialist?

Answer 18

Yes.

Question 19

True or False: Supervisors shall also maintain the confidentiality of an employee’s request for help with a substance abuse problem.

Answer 19

True