How to Navigate Emotions During Tough Negotiations Flashcards

1
Q

Kidnapping

A

noun

To take away a person by force in order to demand money in exchange for them

There is a big kidnapping problem in New Zealand.

He was found guilty of kidnapping the girl.

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2
Q

Negotiator

A

noun

Someone who helps two groups reach an agreement

We need a skillful negotiator to negotiate this deal.

He used to be a negotiator for the FBI.

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3
Q

Derail

A

verb

To stop something from succeeding

The COVID-19 pandemic has derailed the hospitality industry.

His comments derailed all our careful plans.

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4
Q

… goes out the window

A

verbal phrase

A good quality disappears

All logical thinking went out the window at that point in the argument.

When she starts drinking her senses go out the window.

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5
Q

The means

A

noun

A method

The means to overcome this problem is staring us in the face.

We need to find the means to solve this issue.

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6
Q

Rapport

A

noun

A harmonious relationship

We were able to establish a good rapport with that company.

She has excellent rapport with her team.

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7
Q

Hear someone out

A

phrasal verb

To listen to someone’s argument

We need to hear out what he says first.

I know you don’t feel this way but please hear me out.

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8
Q

Concession

A

noun

Something that is given up in order to end a disagreement

We had to make some concessions in order to close the deal.

He never makes any concessions.

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9
Q

Opponent

A

noun

A person who disagrees with something and tries to change it / one’s competition

He has been an opponent of climate change all his life.

Biden beat his opponent during the last election.

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10
Q

Win-win

A

noun

A situation where both parties benefit in some way

It was a win-win for all of us.

She was able to make a win-win proposal.

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11
A
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