Mastering the Basics of Good Business Etiquette Flashcards
Survey
verb
To collect information or opinions by asking people a series of questions
* We surveyed our customers to gather feedback on the new product.
* The HR department will survey employees about their job satisfaction.
Lack
verb
To not have or not have enough of something
* He lacks the basic skills to do the job.
* We are lacking some staff members due to Omicron.
Business Etiquette
noun
The set of professional behaviors, manners, and practices in a business environment
* Good business etiquette is essential for building strong professional relationships.
* He was praised for his excellent business etiquette during the meeting.
Emotional intelligence
noun
The ability to understand and manage your own emotions, as well as to recognize and the emotions of others
* Leaders with high emotional intelligence are better at managing team dynamics.
* Training on emotional intelligence can improve workplace communication.
Stem from …
phrasal verb
To be caused by someone / something
* Most of his health problems stem from his smoking habit.
* Many believe global warming stems from carbon emissions.
Misstep
noun
A mistake
* She made some small missteps in her job interview.
* He was careful not to make any missteps.
Bring your whole self to work
verbal phrase
To be authentic and fully express your true personality, values, and experiences in the workplace
* Our company culture encourages employees to bring their whole selves to work.
* She feels more engaged and motivated when she can bring her whole self to work.
Take on a persona
verbal phrase
To change the way you behave by pretending to be someone you are not
* He was very nervous about their first date so he took on a confident persona, but it wasn’t successful.
* Try not to take on a new persona when going to work.
Subtle
adjective
Something that does not attract attention and is therefor good / small but important
* There is a subtle taste of wasabi on this sushi.
* There is a subtle difference between some kanji in Japanese.
Cautious
adjective
Careful, slow, uncertain
* He is usually very cautious when speaking to the CEO.
* We should try a more cautious approach.
“First Impressions stick”
idiom
People will remember you based on the impression you made when they first met you
* You should remember that first impressions stick when meeting someone for the first time.
* Unfortunately first impressions stick.
Nail (something)
verb
To do something successfully
* I nailed my interview!
* She nailed her university entrance exam.
Portray
verb
To describe someone / something in a particular way
* His presentation did not accurately portray the project’s potential risks.
* The annual report will portray our achievements and future goals.
Convey
verb
To communicate an idea, message, or feeling so that it is understood by others
* The presentation effectively conveyed the project’s key benefits.
* It’s important to convey your expectations to the team.
Nonverbal communication
noun
Conveying messages without words, using body language, gestures, and facial expressions
* Nonverbal communication can convey confidence during a presentation.
* She used nonverbal communication to express enthusiasm when meeting clients.
To be armed
(with something)
phrase
To be equipped with a tool, resource, or information for a specific situation
* She was armed with a detailed budget proposal for the meeting.
* He felt confident, armed with answers to potential client questions.
