Grievance Procedure Flashcards
1
Q
What are the Three main stages of grievance and what are the time scales?
A
Informal - no time scale and doesn’t have to be in writing
- formal stage - seven days and must be in writing
- appeal - seven days and again must be writing.
The time limits can be amended to mutual agreement
2
Q
How long after the event can a grievance be raised?
A
3 months
3
Q
Where a formal stage grievance has been raised with out an informal stage, what should done?
A
An informal stage should be had
4
Q
The grievance procedure is contained in where?
A
The grey book sixth addition
5
Q
What are the ranks that can deal with the different stages of grievance?
A
- informal/formal stage - no lower than watch manager
- appeal stage no lower than station manager
