emotional intelligence

Question 1

initials for emotional intelligence

Answer 1

EQ/EI

Question 2

what is EI

Answer 2

measure of an individuals ability to recognise and manage emotions and the emotions of others individually or in groups

Question 3

goleman definition of emotional intelligence

Answer 3

recognise, understand and influence the emotions of others

Question 4

benefits of high EI

Answer 4

-awareness emotion can drive behaviour and influence positively
-ability to manage and handle emotions in pressure/threat (better coping)
-can process complex laiden info effectively
-helps decision making

Question 5

what does high EI predict

Answer 5

-successful relationships
-successful family life
-successful in workplace, specifically leadership roles
-allows us to fit in in group situations

Question 6

Sejudo 2018

Answer 6

high EI = lower social anxiety

Question 7

models of Ei

Answer 7

mayer and salovey 1997 model of EI

Bar-On’s 2006 model of emotional social intelligence (ESI)

Goleman’s 1998 and 2001 competency theory of ei

Question 8

mayer and salovey 1997 model of ei

Answer 8

-kickstarted research into EI
-EI about cognitive abilities individuals have
-separate but associated with general intelligence
-4 abilities
1.percpetion of emotion
2.emotional facilitation
3.understanding emotions
4.management of emotions

Question 9

mayer and salovey emotion perception

Answer 9

ability to perceive emotions in yourself and others, including non verbal stimuli/signals e.g art and landscapes

Question 10

what is elexythymia

Answer 10

those unable to feel/experience emotions

Question 11

mayer and salovey ability model

Answer 11

consists of 2 stands and 4 models

                                            ability model 
       experiential                                               strategic

perceiving facilitating understanding managin
branch branch branch branch

Question 12

which branch of mayer and salovey model is higher in sophistication

Answer 12

when it comes to EI, experiential branch is lower in sophistication and strategic branch is higher

Question 13

what is the perceiving branch

Answer 13

appraise and express emotion

Question 14

what is the facilitation branch

Answer 14

perceiving emotion leads to influences on cog
emotions used to facilitate cog processes

Question 15

what is the understanding branch

Answer 15

understanding complex emotional info adn how emotions are linked to relationships

Question 16

what is the managing branch

Answer 16

managing emotions to promote emotional, intellectual and personal growth

Question 17

how do emotions help thinking

Answer 17

1. signal environmental changes
2. change mood helping indiv to see a situ in diff ways
3. facilitation assists diff types of reasoning

Question 18

support for 4 branch model

Answer 18

Mayer, Salovey and Caruso (1997)
-asked pp to judge emotional content of stimuli e.g faces, designs, colours etc
-pp identified emotional content in range of stim
-supports emotion perception branch
-those high in EI more likely to perceive emotion in stim

Lane et al 1990
-pp who performed well in responding to hypothetical emotional situ had higher EI
-high in emotion perception and low in elexythymia
-supports managing and understanding branches

Question 19

mayer - salovey - caruso EI test

Answer 19

MSCEIT
-141 items
-assesses 4 branches

Question 20

Bar-On’s ESI model

Answer 20

emotion social intelligence model
-1997, 2005
-mixed model NOT ability like mayer and salovey
-indiv have intrapersonal way to understand own emotions
-ability to form and understand emotions developed emotional awareness
-important we have ESI for adaptation (Darwin)
-we have emotional and social competencies, skills and facilitators

Question 21

what are the 5 skill domains (15 aspects) of Bar-On’s ESI model

Answer 21

1. intrapersonal
2. interpersonal
3. stress management
4. adaptability
5. mood

Question 22

what are the 5 aspects of intrapersonal skill domain

Answer 22

emotional awareness,
assertiveness,
independence,
self actualisation,
self regard

Question 23

what are the 3aspects of interpersonal skill domain

Answer 23

empathy
social responsibilty
interpersonal relationships

Question 24

what arw the 2 aspets of stress management skill domain

Answer 24

stress tolerance
impulse control

Question 25

what are the 3 aspects of adaptability skill domain

Answer 25

problem solving
reality testing
flexibility

Question 26

what does Bar-on propose ESI involves

Answer 26

the ability to understand yourself and others and cope with environmental demands, problem solve, adaptation etc

Question 26

what are the 2 aspects of mood skill domain

Answer 26

happiness
optimism

Question 26

support for Bar-on

Answer 26

Bechra et al 2000
-found areas of brain associated with emotional signalling and making effective personal and interpersonal decisions

Phineas Gage (Harlow 1848)
-pole through frontal lobe
-behaviour change and worsened ability in social situations

Bar on et al 2003
-EI may be more distinct from cog intelligence than others might think
-ESI important for interpersonal relationships

Question 27

Bar-On measuring EI

Answer 27

emotional quotient inventory 1997
-133 items
-5 point likert scale

Question 28

Goleman’s 1998 and 2001 competency theory of EI

Answer 28

-limbic system and amygdala
-fight or flight response
-fear avoidance/ aggression approach
-to manage emotional responses we need high EI

Question 29

5 competency clusters of Goleman’s 1998 and 2001 competency theory

Answer 29

1. self awareness (emotional awareness)
2. self regulation (self control, trustworthiness)
3. motivation (optimism)
4. empathy (understanding others)
5. social skills (influence, communication)

Question 30

what are golemans social competencies

Answer 30

social awareness
empathy
social skills

Question 30

measuring EI goleman

Answer 30

Emotional Competence
Inventory (Goleman & Boyatzis, 2005)
* 360-degree instrument
* Rate the person for abilities listed in the Model
Used in the Workplace

Question 31

what are golemans personal competencies

Answer 31

self awareness
self regulation
social skills