emotional intelligence Flashcards

1
Q

initials for emotional intelligence

A

EQ/EI

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2
Q

what is EI

A

measure of an individuals ability to recognise and manage emotions and the emotions of others individually or in groups

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3
Q

goleman definition of emotional intelligence

A

recognise, understand and influence the emotions of others

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4
Q

benefits of high EI

A

-awareness emotion can drive behaviour and influence positively
-ability to manage and handle emotions in pressure/threat (better coping)
-can process complex laiden info effectively
-helps decision making

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5
Q

what does high EI predict

A

-successful relationships
-successful family life
-successful in workplace, specifically leadership roles
-allows us to fit in in group situations

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6
Q

Sejudo 2018

A

high EI = lower social anxiety

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7
Q

models of Ei

A

mayer and salovey 1997 model of EI

Bar-On’s 2006 model of emotional social intelligence (ESI)

Goleman’s 1998 and 2001 competency theory of ei

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8
Q

mayer and salovey 1997 model of ei

A

-kickstarted research into EI
-EI about cognitive abilities individuals have
-separate but associated with general intelligence
-4 abilities
1.percpetion of emotion
2.emotional facilitation
3.understanding emotions
4.management of emotions

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9
Q

mayer and salovey emotion perception

A

ability to perceive emotions in yourself and others, including non verbal stimuli/signals e.g art and landscapes

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10
Q

what is elexythymia

A

those unable to feel/experience emotions

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11
Q

mayer and salovey ability model

A

consists of 2 stands and 4 models

                                            ability model 
       experiential                                               strategic

perceiving facilitating understanding managin
branch branch branch branch

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12
Q

which branch of mayer and salovey model is higher in sophistication

A

when it comes to EI, experiential branch is lower in sophistication and strategic branch is higher

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13
Q

what is the perceiving branch

A

appraise and express emotion

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14
Q

what is the facilitation branch

A

perceiving emotion leads to influences on cog
emotions used to facilitate cog processes

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15
Q

what is the understanding branch

A

understanding complex emotional info adn how emotions are linked to relationships

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16
Q

what is the managing branch

A

managing emotions to promote emotional, intellectual and personal growth

17
Q

how do emotions help thinking

A
  1. signal environmental changes
  2. change mood helping indiv to see a situ in diff ways
  3. facilitation assists diff types of reasoning
18
Q

support for 4 branch model

A

Mayer, Salovey and Caruso (1997)
-asked pp to judge emotional content of stimuli e.g faces, designs, colours etc
-pp identified emotional content in range of stim
-supports emotion perception branch
-those high in EI more likely to perceive emotion in stim

Lane et al 1990
-pp who performed well in responding to hypothetical emotional situ had higher EI
-high in emotion perception and low in elexythymia
-supports managing and understanding branches

19
Q

mayer - salovey - caruso EI test

A

MSCEIT
-141 items
-assesses 4 branches

20
Q

Bar-On’s ESI model

A

emotion social intelligence model
-1997, 2005
-mixed model NOT ability like mayer and salovey
-indiv have intrapersonal way to understand own emotions
-ability to form and understand emotions developed emotional awareness
-important we have ESI for adaptation (Darwin)
-we have emotional and social competencies, skills and facilitators

21
Q

what are the 5 skill domains (15 aspects) of Bar-On’s ESI model

A
  1. intrapersonal
  2. interpersonal
  3. stress management
  4. adaptability
  5. mood
22
Q

what are the 5 aspects of intrapersonal skill domain

A

emotional awareness,
assertiveness,
independence,
self actualisation,
self regard

23
Q

what are the 3aspects of interpersonal skill domain

A

empathy
social responsibilty
interpersonal relationships

24
Q

what arw the 2 aspets of stress management skill domain

A

stress tolerance
impulse control

25
what are the 3 aspects of adaptability skill domain
problem solving reality testing flexibility
26
what does Bar-on propose ESI involves
the ability to understand yourself and others and cope with environmental demands, problem solve, adaptation etc
26
what are the 2 aspects of mood skill domain
happiness optimism
26
support for Bar-on
Bechra et al 2000 -found areas of brain associated with emotional signalling and making effective personal and interpersonal decisions Phineas Gage (Harlow 1848) -pole through frontal lobe -behaviour change and worsened ability in social situations Bar on et al 2003 -EI may be more distinct from cog intelligence than others might think -ESI important for interpersonal relationships
27
Bar-On measuring EI
emotional quotient inventory 1997 -133 items -5 point likert scale
28
Goleman's 1998 and 2001 competency theory of EI
-limbic system and amygdala -fight or flight response -fear avoidance/ aggression approach -to manage emotional responses we need high EI
29
5 competency clusters of Goleman's 1998 and 2001 competency theory
1. self awareness (emotional awareness) 2. self regulation (self control, trustworthiness) 3. motivation (optimism) 4. empathy (understanding others) 5. social skills (influence, communication)
30
what are golemans social competencies
social awareness empathy social skills
30
measuring EI goleman
Emotional Competence Inventory (Goleman & Boyatzis, 2005) * 360-degree instrument * Rate the person for abilities listed in the Model Used in the Workplace
31
what are golemans personal competencies
self awareness self regulation social skills
32