emotional intelligence Flashcards
initials for emotional intelligence
EQ/EI
what is EI
measure of an individuals ability to recognise and manage emotions and the emotions of others individually or in groups
goleman definition of emotional intelligence
recognise, understand and influence the emotions of others
benefits of high EI
-awareness emotion can drive behaviour and influence positively
-ability to manage and handle emotions in pressure/threat (better coping)
-can process complex laiden info effectively
-helps decision making
what does high EI predict
-successful relationships
-successful family life
-successful in workplace, specifically leadership roles
-allows us to fit in in group situations
Sejudo 2018
high EI = lower social anxiety
models of Ei
mayer and salovey 1997 model of EI
Bar-On’s 2006 model of emotional social intelligence (ESI)
Goleman’s 1998 and 2001 competency theory of ei
mayer and salovey 1997 model of ei
-kickstarted research into EI
-EI about cognitive abilities individuals have
-separate but associated with general intelligence
-4 abilities
1.percpetion of emotion
2.emotional facilitation
3.understanding emotions
4.management of emotions
mayer and salovey emotion perception
ability to perceive emotions in yourself and others, including non verbal stimuli/signals e.g art and landscapes
what is elexythymia
those unable to feel/experience emotions
mayer and salovey ability model
consists of 2 stands and 4 models
ability model
experiential strategic
perceiving facilitating understanding managin
branch branch branch branch
which branch of mayer and salovey model is higher in sophistication
when it comes to EI, experiential branch is lower in sophistication and strategic branch is higher
what is the perceiving branch
appraise and express emotion
what is the facilitation branch
perceiving emotion leads to influences on cog
emotions used to facilitate cog processes
what is the understanding branch
understanding complex emotional info adn how emotions are linked to relationships
what is the managing branch
managing emotions to promote emotional, intellectual and personal growth
how do emotions help thinking
- signal environmental changes
- change mood helping indiv to see a situ in diff ways
- facilitation assists diff types of reasoning
support for 4 branch model
Mayer, Salovey and Caruso (1997)
-asked pp to judge emotional content of stimuli e.g faces, designs, colours etc
-pp identified emotional content in range of stim
-supports emotion perception branch
-those high in EI more likely to perceive emotion in stim
Lane et al 1990
-pp who performed well in responding to hypothetical emotional situ had higher EI
-high in emotion perception and low in elexythymia
-supports managing and understanding branches
mayer - salovey - caruso EI test
MSCEIT
-141 items
-assesses 4 branches
Bar-On’s ESI model
emotion social intelligence model
-1997, 2005
-mixed model NOT ability like mayer and salovey
-indiv have intrapersonal way to understand own emotions
-ability to form and understand emotions developed emotional awareness
-important we have ESI for adaptation (Darwin)
-we have emotional and social competencies, skills and facilitators
what are the 5 skill domains (15 aspects) of Bar-On’s ESI model
- intrapersonal
- interpersonal
- stress management
- adaptability
- mood
what are the 5 aspects of intrapersonal skill domain
emotional awareness,
assertiveness,
independence,
self actualisation,
self regard
what are the 3aspects of interpersonal skill domain
empathy
social responsibilty
interpersonal relationships
what arw the 2 aspets of stress management skill domain
stress tolerance
impulse control
what are the 3 aspects of adaptability skill domain
problem solving
reality testing
flexibility
what does Bar-on propose ESI involves
the ability to understand yourself and others and cope with environmental demands, problem solve, adaptation etc
what are the 2 aspects of mood skill domain
happiness
optimism
support for Bar-on
Bechra et al 2000
-found areas of brain associated with emotional signalling and making effective personal and interpersonal decisions
Phineas Gage (Harlow 1848)
-pole through frontal lobe
-behaviour change and worsened ability in social situations
Bar on et al 2003
-EI may be more distinct from cog intelligence than others might think
-ESI important for interpersonal relationships
Bar-On measuring EI
emotional quotient inventory 1997
-133 items
-5 point likert scale
Goleman’s 1998 and 2001 competency theory of EI
-limbic system and amygdala
-fight or flight response
-fear avoidance/ aggression approach
-to manage emotional responses we need high EI
5 competency clusters of Goleman’s 1998 and 2001 competency theory
- self awareness (emotional awareness)
- self regulation (self control, trustworthiness)
- motivation (optimism)
- empathy (understanding others)
- social skills (influence, communication)
what are golemans social competencies
social awareness
empathy
social skills
measuring EI goleman
Emotional Competence
Inventory (Goleman & Boyatzis, 2005)
* 360-degree instrument
* Rate the person for abilities listed in the Model
Used in the Workplace
what are golemans personal competencies
self awareness
self regulation
social skills
