Chapter 5 Flashcards
Student & Work Ethics
professionalism includes ?
- following laws
- being ethical
- having good work ethic
- ## having skills to do work
stress is caused by ?
practically all:
- emotional
- psychological
- physical
- social
- economic
work ethics involve ?
- how you look
- what you say
- how you behave
- how you treat / work w/ others
health is affected by ?
- diet
- sleep / rest
- exercise
- eyes
- smoking
- drugs
- alcohol
- body mechanics
teamwork involves ?
- working when scheduled
- being cheerful / friendly
- completing assignments
- helping willingly
- being kind
professional appearance includes wearing / not wearing ?
- ID badge
- neat / wrinkle-free uniform
- non-tight / modest clothing
- under-garments skin-tone color
- clean socks / stocking
- cover tattoos
- wedding / engagement rings / watch only; no other jewelry
- simple / attractive hairstyle up / away from face
to avoid gossip ?
- remove self from where gossip is happening
- do not make / repeat comments the can hurt someone else
- do not make / write false statements
- do not talk about others in social settings
- do not sent / post comments about others
person’s information can only be shared with who ?
- the nurse / your instructor
- staff involved w/ person’s care
professional language / speech ?
- do not sue vulgar language
- speak softly / gently / clearly
- do not shout / yell
- do not fight / argue
courtesies ?
polite / helpful comments / acts
- saying please / thank you
- apologizing
- letting persons / visitors enter first
- standing to greet family / visitors
- help willingly
etc.
how do you determine priority of persons ?
- who has greatest / threatening needs
- what task nurse / person needs done first
- what task needed to be done at certain times
- what tasks need to be done start / end of shift
- how long tasks take
- how much help / who can help you
stress
stress is normal; frequent stress threatens
- physical health
- mental health
- social health
- spiritual health
minor / major problems
burnout is / can lead to ?
job stress accumulated over time; can cause
- physical / mental exhaustion
- doubts about abilities / value of work
- illness
- irritability
etc.
burnout can be caused by ?
- difficult / intense workload
- not being comfortable / being harassed at work
- not liking job
- lacking / too much skill
- lacking support in / out of work
ways to reduce / cope w/ stress ?
- exercise
- enough rest / sleep (7-8 hours)
- eating healthy
- adequate personal / quiet time
- setting priorities
- don’t judge self so harshly
- talk to someone / who is causing stress about it
problem solving steps to resolve conflict ?
1) define the conflict
2) collect info on the problem
3) identify possible solutions
4) choose best solution
5) carryout solution
6) evaluate effectiveness of solution
how can you deal w/ conflicts ?
- approach nurse / instructor to talk privately
- talk to cause of conflict privately
- trade concerns / each others problems w/ each other
- identify / carry out solution
- thank them / review the matter
harassment can be based on ?
- age
- race
- ethnicity
- gender identity
- sexuality
- religion
- disability
everyone has the right to not be harassed / feel safe
sexual harassment ?
unwanted sexual behavior of another
- majority of actions can be perceived as sexual
- always be wary / careful w/ how your actions can be intrerpreted
bullying can be ?
- physical
- verbal
- emotional
- cyber
- sexual
- prejudicial
bullying can lead to what in the victim ?
- injury
- emotional distress
- poor job / school performance
- anxiety
- sleep problems
- substance abuse
bullying can lead to what in the bully ?
- risk of substance abuse
- school / job problems
- violence
resigning from a job should include ?
- a written notice (2- weeks in advance)
- resignation letter
- completing a form from HR office
- reason for leaving
- last date you will work
- thankful comments
violating ethical behavior can lead to ?
- dismissal from school / NATCEP
- issued a failing grade
- not recommended to take competency test
