chapter 4 Flashcards
communication
process of exchanging info with others
verbal communication
involves use of words, spoken or written
nonverbal communication
communicating without words, includes body language (posture, movements, facial expressions)
cultural diversity
different groups of ppl with varied backgrounds and experiences living together in the world
bias
prejudice
culture
system of learned beliefs and behaviors that is practiced by a group of ppl
cliches
phrases that are used over and over again and do not really mean anything
cyanotic
skin that is blue or grey
incident
accident, problem, or unexpected event during course of care
sentinel event
unexpected occurrence that results in serious physical or psychological injury or death
impairment
loss of function or ability, partial or complete loss
hemiplegia
paralysis on one side of the body
hemiparesis
weakness on one side of the body
one-sided neglect
tendency to ignore one side of the body
expressive aphasia
trouble communicating thoughts through speech or writing
receptive aphasia
difficulty understanding spoken or written words
emotional lability
inappropriate or unprovoked emotional responses, including laughing, crying, and anger
dysphagia
difficulty swallowing