Chapter 2: Personnel Tranining Flashcards

1
Q

Explain the difference between a person who can complete a particular procedure competently and one who can complete the procedure proficiently

A

A proficient person has practiced the procedure until they can perform the procedure consistently with accuracy and efficiency.
The competent person is knowledgeable about the procedure and is able to perform the procedure to an acceptable standard, but lacks the consistent finesse that has been acquired by the proficient person

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2
Q

Define training

A

The process of bringing a person to an agreed standard of competency or proficiency by instruction and/or practice

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3
Q

List 3 outcomes that can be provided by a high-quality training program

A
  • enhanced research outcomes
  • reliable animal welfare standards
  • a basic foundation of knowledge
  • reinforcement of previous training objectives
  • opportunities to build upon information and skills
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4
Q

List 3 federal mandates and guidelines which require employees who work with animals to be adequately trained to carry out animal-related procedures

A

1-Animal Welfare Act
2-PHS Policy
3-Guide for the Care and Use of Laboratory Animals

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5
Q

What is the first step in determining if training is a viable solution?

A

The root cause of an issue or problem

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6
Q

True or false:

Training cannot increase job satisfaction

A

False

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7
Q

True or False

Training can increase employees’ efficiency

A

True

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8
Q

True or False

All training g programs can be used to reinforce previous training objectives

A

True

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9
Q

True or False

All training for the animal care facility must be developed in house

A

False

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10
Q

Name 3 problems that are unlikely to be solved by training

A
  • bad attitudes
  • inappropriate behaviors
  • problems created by ineffective processes
  • problems created by poor management
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11
Q

Identify 3 topics for which animal care staff must receive training

A

Regulatory requirements
Practices for animal welfare
Species-specific biological information
Facility procedures

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12
Q

Who is responsible for ensuring that everyone who works with animals has been adequately trained to meet animal welfare standards?

A

The principal investigator and the IACUC

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13
Q

Why should administrative staff receive information about the institution’s commitment to animal welfare and the value of the research program?

A

So that they can support the facilities more effectively

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14
Q

Describe the two roles involved ina n effective communication process

A

One person sends a message which may be oral; visual with body language, gestures, or expressions, or written. The other person must understand the message.

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15
Q

What 2 areas of expertise must a trainer have in order to train someone to perform a procedure

A

Proficiency in the performance of the procedure and knowledge of how to teach novices the techniques necessary to perform the procedure

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16
Q

List the 5 phases of the ADDIE instructional design model

A
1- analyze
2- design
3- develop
4- implement 
5- evaluate
17
Q

What do most adults want to know when they attend training?

A

Why the presented information is important
How the information relates to their job
How the training addresses an immediate problem or concern

18
Q

Explain the difference between intrinsic and extrinsic motivators and give examples of each

A

Intrinsic motivators come from within one’s self: pleasure one gets from the learning experience itself and the improvement in self-esteem
Extrinsic motivators come from other: money, grades, the approval of others, and promotions

19
Q

What 3 types of information can be gleaned from a needs analysis?

A

1- the goals of the proposed training
2- the characteristics of those who will be trained
3- the resources necessary to effectively deliver the necessary training

20
Q

List the 5 characteristics of a SMART learning objective

A
1- specific
2- measurable
3- attainable
4- relevant
5- time-bound
21
Q

List 2 advantages of maintains good recordkeeping

A
  • demonstrate compliance with regulations for providing training
  • provides easy access to up-to date information on training events and attendance records
  • provides ability to generate training statistics for reviews of the animal research program
22
Q
Lecture supplemented with hands-on practice is an example of:
A- transferred learning
B- blended learning
C- concept learning
D- conditioning
A

B- blended learning

23
Q

How often should a thorough review of the training program be reported to the IACUC and other senior management?

A

At least twice a year

24
Q
A verification of what has been learned is the definition of which term?
A- assessment
B- andragogy
C- motivation
D- compliance
A

A- assessment

25
Q
What must be known to determine if training is the appropriate response to a situation with a procedure in the facility?
A- value of the research program
B- institutional objectives
C- expected standard of competency
D- root cause of the issue
A

D- root cause of the issue

26
Q
Which problem can be solved with training?
A- inconsistent compliance
B- inappropriate attitudes
C- ineffective processes
D- poor management
A

A- inconsistent compliance

27
Q
What differentiates proficient performance of a task with competent performance of the task?
A- consistent accuracy and efficiency
B- hours of practice
C- positive reinforcement
D- appropriate performance
A

A- consistent accuracy and efficiency

28
Q
Which of the following is NOT a function of a learning management system (LMS)?
A- delivery of e-learning
B- certification
C- documentation
D- reporting
A

B- certification

29
Q
Which of the following is NOT one of the five phases of the ADDIE instructional design model?
A- evaluate
B- discover
C- implement
D- design
A

B- discover

30
Q

Which of the following should be included in training for administrative staff?
A- importance of animal research program
B- species-specific biological information
C- regulatory requirements
D- practices for animal welfare

A

A- importance of animal research program

31
Q
Training on which of the following is NOT needed by all employees who work with animals?
A- occupational health and safety
B- reporting animal welfare concerns
C- venipuncture techniques
D- disaster preparedness
A

C- venipuncture techniques

32
Q
In which of the ADDIE instructional design model does the needs assessment take place?
A- implement
B- evaluate
C- develop
D- analyze
A

D- analyze

33
Q
Which of the following is NOT included in the mandated training of research staff?
A- facility practices for animal welfare
B- communication and people skills
C- regulatory requirements
D- biological information about species
A

B- communication and people skills

34
Q
Which of the following is NOT a characteristic of a SMART learning objective?
A- time-bound
B- attainable
C- repetitive
D- measurable
A

C- repetitive

35
Q

What should a trainer do before modifying existing training when a compliance issue has just been observed?

A

Consult with management

36
Q

What is blended learning?

A

Learning from two or more training modalities

37
Q

Which of the following is NOT a requirement of a standard operating procedure (SOP)?
A- be revised/updated periodically
B- build upon information and skills
C- reflect current practices
D- match what is being presented in training

A

B- build upon information and skills