Application of Professional Ethics, and Business Practices - Part II

Question 1

Agreements certified by the American Institute of architects or American Society of Interior Designers impose strict regulations on the establishment of _________ ______.

Answer 1

project costs

Question 2

An AIA/ASID agreement, explicitly states that no ______ limit of project costs can be established as a condition of the agreement unless it is ____________________________.

Answer 2

fixed, agreed to in writing by both parties

Question 3

The only condition under which this can be established is, if the lowest bid ______________.

Answer 3

exceeds that limit

Question 4

In this case, the designer is required to modify the drawings and specifications at _______________, as to reduce the project cost.

Answer 4

no additional charge

Question 5

Interior designers may charge for their services based on a ______ fee or an ________ ______.

Answer 5

fixed, hourly rate

Question 6

Hourly rate: The client agrees to pay a ____ rate for each ______ the designer spends on the project.

Answer 6

set, hour

Question 7

Fixed fee: the client agrees to pay a specific ____ of money to the designer for a specific set of __________. Payment is usually made on a _________ basis;

How does the designer establish cost for a fixed fee?

Answer 7

sum, services

monthly

The designer establishes the sum of money based on cost, including salaries of employees, benefits, taxes and office overhead; reimbursable expenses are added, in addition to the fees for basic services.

Question 8

Interior designers, often charge for services based on a ___________ of the project ______.

Answer 8

percentage
cost

Question 9

This method (percentage of project cost) is best suited to projects in which the designer can accurately _____________________, as well as the probable ____ of the project.

Answer 9

anticipate the amount of work that will be required

cost

Question 10

Percentage of project cost is not a good idea when the project is ___________________.

Answer 10

on a small budget

Question 11

On occasion, a client may be suspicious that the designer will be encouraged to ____________________, in order to ____________________, or that the designer may lose the incentive to reduce construction and furnishings costs.

Answer 11

increase the cost of the project

increase the professional fees

Question 12

Interior designers sometimes base their service fees on a rate per area planned or designed, or on the resale of _____________________.

Answer 12

wholesale furniture purchases

Question 13

Rates per area (square footage) planned, or designed: calculated by multiplying the square footage of the project by a ______ rate; typically used in ___________ construction; to protect the interest of the designer, the ______ of __________ must be clearly defined.

Answer 13

fixed
commercial
scope of services

Question 14

Reselling wholesale furniture purchases at retail prices: in this scenario, the designer purchases furniture, fixtures, and other items at a ______ _________, and then sells them to the client at ______ price. The difference in price amounts to the ____________ ______ of the designer.

Answer 14

trade discount
retail
professional fees

Question 15

Which method is not recommended and is only used sparingly?

Answer 15

Reselling wholesale furniture purchases at retail prices

Question 16

Occasionally, an interior designer uses the multiple of ______ ___________ expense to calculate _____.

Answer 16

direct personnel
fees

Question 17

In this method, normal personnel expenses are calculated by multiplying the direct hourly salary of employees by some ______ representative of _____, ______ _______, __________, and other expenses.

Answer 17

factor
taxes, sick leave, healthcare

Question 18

The resulting hourly amount has been increased by another multiplier (usually between ____ and ____) that includes provisions for _________ and ______.

Answer 18

2.75 and 3
overhead and profit

Question 19

This method of calculating fees is only used on ______ _____ projects, and by __________ designers.

Answer 19

large scale
established

Question 20

The multiple of _______ ________ expense is similar to the method of “multiple of direct personal expense”, except that the multiplier is _______ to account for employee _________, as well as overhead.

Answer 20

direct salary
larger
benefits

Question 21

Also, ______ is based on direct hourly wage. The hourly method is preferred by designers because it ensures that every hour will be _____ ____ and ___________.

Answer 21

profit
paid for and profitable

Question 22

The Multiple of Direct Salary Expense method also protects the designer in cases where the client continually __________________ or _______ the completion of the job and some other way.

Answer 22

changes his or her mind
delays

Question 23

Clients, on the other hand, may be uncomfortable with _______________ of the hourly system, and may seek to impose a _________ _________ upon initiation of the contract.

Answer 23

the open-ended nature
maximum payment

Question 24

There is a specific code of ______ governing the conduct of interior designers.

Answer 24

ethics

Question 25

Interior designers are not allowed to engage in any form of false or misleading _________ or ___________.

Answer 25

promotion or advertising

Question 26

Interior designers may offer their services to clients as a consultant, ________ or ________ on the basis of a _____, percentage or markup.

Answer 26

specifier
supplier
fee

Question 27

Unless the client is aware and agrees, the designer cannot accept any form of ___________ from a ________ of goods and services in cash or in-kind.

Answer 27

compensation
supplier

Question 28

An interior designer must perform his or her services in the best _________________, so long as this does not violate _____, ______, or _________ the health and safety of other people.

Answer 28

interest of the client,
laws
codes
endanger

Question 29

Interior designers are prohibited from divulging any privileged information about the ________ or _______ without the permission of the client.

Answer 29

client
project

Question 30

Interior designers cannot initiate any discussion or activity that could cause ________________ to _____________________.

Answer 30

unjust injury to another professional

Question 31

Interior designers are not allowed to interfere with the performance of any other designers _________ ___________ with the client.

Answer 31

contractual agreement

Question 32

Interior designers can only take credit for work that they __________________, or that __________________.

Answer 32

themselves have created,
has been created under their direction

Question 33

Finally interior designers have a duty to keep both the ________ and the __________ informed of any problems, changes, or any other information that might _______________.

Answer 33

owner
contractor
affect their work

Question 34

The code of ethics governing the conduct of interior designers outlines specific responsibilities to the _______.

Answer 34

client

Question 35

An interior designer can only take on work ________________.

Answer 35

for which he or she is qualified

Question 36

Similarly, an interior designer must indicate the _______ of his or her services _________, and must indicate how much ____________ he or she is receiving for a given project.

Answer 36

scope
precisely
compensation

Question 37

An interior designer must not take any ___________ or ___________________ when he or she leaves and employer.

Answer 37

documents or confidential information

Question 38

With regard to both clients and employers, an interior designer is required to obey the highest standards of _________________________.

Answer 38

confidentialities, honesty, and discretion.

Question 39

Interior designers are often required to ___________ in the process of building commissioning.

Answer 39

participate

Question 40

What is building commissioning?

Answer 40

Inspecting, testing, initiating and modifying building systems.

Question 41

Building commissioning also includes making sure that _____________________.

Answer 41

systems are working correctly

Question 42

Basically, building commissioning is designed to make sure that the _____________ resembles what was ___________________.

Answer 42

finished product,
outlined in the contract documents

Question 43

Building commissioning can be led by the ______, the ________, or by whomever has the expertise to ____________________.

Answer 43

client, designer
make accurate observations

Question 44

Building commissioning is especially important when a designer is trying to ____________________. In these projects, building commissioning tends to ______________________.

Answer 44

obtain LEED certification,
occur frequently and thoroughly

Question 45

The interior designer needs to be the _______ _____________ of the post occupancy evaluation, which is an evaluation of the project after the client has occupied it for a _____ _________.

Answer 45

main administrator
few months

Question 46

In fact, many interior designers conduct this evaluation solely for their own benefit, so that they can obtain information to _____ _______ and ________ _________.

Answer 46

help them and future projects

Question 47

What will the designer want to assess during the post occupancy evaluation?

Answer 47

The designer will want to assess how well he or she performed in selecting, arranging, installing and coordinating the methods and materials for the project.

Question 48

A post-occupancy evaluation shows the designer _____________________________.

Answer 48

how well his or her work is performing the purposes for which it was intended