Amazon WorkMail | Journaling Flashcards
Does Amazon WorkMail offer an SDK?
Journaling
Amazon WorkMail | Business Productivity
Yes. Amazon WorkMail provides an administrative SDK so you can natively integrate WorkMail with your existing services. The SDK enables programmatic user, email group, and meeting room or equipment resource management through API calls. This means your existing IT service management tools, workflows, and third party applications can automate WorkMail migration and management. To learn more, please visit our our API reference.
How can I start using email journaling?
Journaling
Amazon WorkMail | Business Productivity
Email journaling can be setup from the Amazon WorkMail Management Console under Organization Settings. You can enable email journaling, specify the email address to which journaled emails are sent, and specify the email address to which reports are sent.
Can I apply email journaling to a specific set of actions or users?
Journaling
Amazon WorkMail | Business Productivity
No. Today email journaling is a global setting that is applied to all inbound and outbound email, and all users.
Does email journaling apply to recipients in the blind carbon copy (BCC) field?
Journaling
Amazon WorkMail | Business Productivity
Yes. Email sent using BCC recipients is recorded using email journaling.
Will journaling reports show email recipients in the BCC field?
Journaling
Amazon WorkMail | Business Productivity
For outbound email, journaling reports will contain the details of recipients in the BCC field. For inbound email, the journaling report will only contain of details of recipients in the BCC field if those recipients are in your Amazon WorkMail organization.
Will emails marked as spam be journaled?
Journaling
Amazon WorkMail | Business Productivity
Yes, they will.
Will emails marked as containing viruses be journaled?
Journaling
Amazon WorkMail | Business Productivity
No. Emails that contain viruses will be dropped and will not be journaled.
What actions will be taken in case of delivery failures to the journaling destination mailbox?
Journaling
Amazon WorkMail | Business Productivity
Amazon WorkMail will continue to try to deliver the journaled messages to the journaling destination mailbox for 12 hours. In case of continuous failure, the failure reports will be delivered to the address you specify in the Amazon WorkMail Management Console.
What do journaling failed delivery reports contain?
Journaling
Amazon WorkMail | Business Productivity
Whenever journaled email fails to be delivered to the primary journaling address, a report is sent to the failed delivery report email address you specify in the Amazon WorkMail Management Console. This report contains information about each journaled message that failed to be delivered, but does not show the contents of the original message.
What is the email address from which journaled emails are sent?
Journaling
Amazon WorkMail | Business Productivity
Journaled emails are be sent from amazonjournaling@.awsapps.com where is your Amazon WorkMail organization name.
Is there an additional cost to using email journaling?
Journaling
Amazon WorkMail | Business Productivity
No, there is no additional cost to using email journaling.
Which SMTP headers will identify a journaled message by the journaling agent?
Journaling
Amazon WorkMail | Business Productivity
“X-WM-Journal-Reportâ€
