Amazon WorkDocs | Directories

Question 1

How do I get support for Amazon WorkDocs?

Directories

Amazon WorkDocs | Business Productivity

Answer 1

The AWS account holder can get help from AWS Support, and you can also post in the Amazon WorkDocs Forum.

Question 2

Do I need to set-up a directory to use Amazon WorkDocs?

Directories

Amazon WorkDocs | Business Productivity

Answer 2

Each user you invite to your Amazon WorkDocs site needs to exist in a directory. You have two directory options. First, you can have the Amazon WorkDocs service create and manage a directory for you. Each user you invite to your Amazon WorkDocs site will automatically be added to the directory. Second, you can use your existing Microsoft Active Directory with Amazon WorkDocs by using the AWS Active Directory Connector, or by integrating with AWS Microsoft AD using Active Directory trust relationships. To learn more about using your existing Active Directory with WorkDocs, please see Connecting to an On-Premise Directory.

Question 3

Can I use my existing Active Directory to manage Amazon WorkDocs users?

Directories

Amazon WorkDocs | Business Productivity

Answer 3

Yes. You can connect your existing Active Directory to Amazon WorkDocs using the AD Connector, or the AWS Microsoft AD service. To learn more about using your existing Active Directory with WorkDocs, please see Connecting to an On-Premise Directory.