Amazon Simple Email Service (SES) | Deliverability

Question 1

What can I do about incoming email that was sent over an unencrypted connection?

Deliverability

Amazon Simple Email Service (SES) | Customer Engagement

Answer 1

You can configure your Amazon SES receipt rules so that messages received from connections that don’t use Transport Layer Security (TLS) are automatically rejected.

Question 2

How does Amazon SES help ensure reliable email delivery?

Deliverability

Amazon Simple Email Service (SES) | Customer Engagement

Answer 2

Amazon SES uses content filtering technologies to scan outgoing email messages. These content filters help ensure that the content being sent through Amazon SES meets the standards of ISPs. In order to help you further improve the deliverability of your emails, Amazon SES provides a feedback loop that includes bounce, complaint, and delivery notifications.

Question 3

Does Amazon SES guarantee receipt of my emails?

Deliverability

Amazon Simple Email Service (SES) | Customer Engagement

Answer 3

Amazon SES closely monitors ISP guidelines to help ensure that legitimate, high-quality email is delivered reliably to recipient inboxes. However, neither Amazon SES nor any other email-sending service can guarantee that all emails will be received. ISPs can drop or lose email messages, recipients can accidentally provide the wrong email address, and if recipients do not wish to receive your email messages, ISPs may choose to reject or silently drop them.