Amazon WorkMail | Email Flow Rules Flashcards

1
Q

Can I still create new resource in Amazon WorkMail when interoperability support is enabled?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

No. To create new resources in Amazon WorkMail, you first need to disable interoperability support. Once your new resources have been created, you can then turn interoperability support back on. This is done to ensure resources are synchronized back to your Microsoft Exchange Server.

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2
Q

What are email flow rules?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

Amazon WorkMail allows you to use email flow rules to filter inbound email traffic for your Amazon WorkMail organizations, which helps you reduce email from unwanted senders, route suspicious mail to junk folders, and make sure important messages are successfully delivered. Email flow rules can be applied based on specific email addresses, or entire email domains.

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3
Q

What types of email flow rules can I create?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

Email flow rules can be created to filter email based on specific email addresses, or entire email domains. Examples include:

• Reject all incoming mail from example.com and its subdomains, generating a bounce message to the sender.

• Reject all incoming mail from example.com, except when from myemail@example.com.

• Reject all incoming mail from user@example.com.

• Bypass the spam check for all incoming email from example.com, delivering the messages instead to users’ inbox.

• Deliver all messages from example.com to users’ junk folders.

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4
Q

How can I start using email flow rules?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

Rules can be set up from the Amazon WorkMail management console by navigating to Organization Settings. You can create, modify, and delete flow rules under the Email Flow Rules tab.

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5
Q

Can I perform filtering based on IP address or range?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

IP based filtering is already supported by Amazon Simple Email Service. Please see Creating IP Address Filters for Amazon SES Email Receiving to learn more about IP-based filtering.

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6
Q

What happens if email containing a virus is received from a source specified to bypass spam checks?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

Amazon WorkMail scans all incoming and outgoing email for spam, malware, and viruses. All email containing viruses is dropped and not delivered, regardless of the configured flow rules.

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7
Q

What happens if email flow rules overlap?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

If you have email for which multiple email flow rules match, the action of the most specific rule will be applied. For example, a rule for a specific email address will take precedence over a rule for an entire domain. If multiple rules have the same specificity, the most restrictive action will be applied (for example, Drop will take precedence over Bounce). Please see Managing Email Flows for more information.

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8
Q

Are there limits on the number of rules I can create?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

Yes. To learn more about limits related to email flow rules, please see AWS Service Limits.

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9
Q

How long does a rule need to take effect?

Email Flow Rules

Amazon WorkMail | Business Productivity

A

Rules take effect immediately after creation.

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