Amazon Comprehend | Data privacy

Question 1

How is Amazon Comprehend priced?

Data privacy

Amazon Comprehend | Machine Learning

Answer 1

Refer to the Amazon Comprehend pricing page to learn more about pricing tiers and discounts.

Question 2

Are text inputs processed by Amazon Comprehend stored, and how are they used by AWS?

Data privacy

Amazon Comprehend | Machine Learning

Answer 2

Amazon Comprehend may store and use text inputs processed by the service solely to provide and maintain the service and to develop and improve the quality of Amazon Comprehend and other Amazon machine learning technologies. Use of your content is necessary for continuous improvement of your Amazon Comprehend customer experience, including the development and training of related technologies. We do not use any personally identifiable information that may be contained in your content to target products, services or marketing to you or your end users. Your trust, privacy, and the security of your content are our highest priority and we implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you. Please see the AWS data privacy FAQs for more information.

Question 3

Who has access to my content that is processed and stored by Amazon Comprehend?

Data privacy

Amazon Comprehend | Machine Learning

Answer 3

Only authorized employees will have access to your content that is processed by Amazon Comprehend. Your trust, privacy, and the security of your content are our highest priority and we implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you. Please see the AWS data privacy FAQs for more information.

Question 4

Do I still own my content that is processed and stored by Amazon Comprehend?

Data privacy

Amazon Comprehend | Machine Learning

Answer 4

You always retain ownership of your content and we will only use your content with your consent.

Question 5

Is the content processed by Amazon Comprehend moved outside the AWS region where I am using Amazon Comprehend?

Data privacy

Amazon Comprehend | Machine Learning

Answer 5

Any content processed by Amazon Comprehend is encrypted and stored at rest in the AWS region where you are using Amazon Comprehend. Some portion of content processed by Amazon Comprehend may be stored in another AWS region solely in connection with the continuous improvement and development of your Amazon Comprehend customer experience and other Amazon machine learning technologies. Your trust, privacy, and the security of your content are our highest priority and we implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you. Please see the AWS data privacy FAQs for more information.

Question 6

Can I use Amazon Comprehend in connection with websites, programs or other applications that are directed or targeted to children under age 13 and subject to the Children’s Online Privacy Protection Act (COPPA)?

Data privacy

Amazon Comprehend | Machine Learning

Answer 6

Yes, subject to your compliance with the Amazon Comprehend Service Terms, including your obligation to provide any required notices and obtain any required verifiable parental consent under COPPA, you may use Amazon Comprehend in connection with websites, programs, or other applications that are directed or targeted, in whole or in part, to children under age 13.