4.3 State Factors Which Can positively Or Negatively Affect Communication Flashcards
What factors can negatively affect communication ?
Language barriers
Distractions
Body language
Power dynamics
Explain language barriers :
Such as differences in language proficiency or cultural background can lead to misrepresentation of messages and misunderstanding and confusion and need to be considered and planned for as it can hinder collaboration
Explain disruptions :
Such as noise interruptions or competing priorities hinder effective communication by reducing focus and attention span and interrupting the flow of information resulting in messages not being received correctly
Explain body language :
Non verbal signs can affect communication and sometimes have greater impact than words themselves such as eye contact and facial expression it important to be able to control non-verbal signs to that they can align with the message
Explain power dynamics :
Such as differences in status , authority or hierarchy can create a power imbalance that hinders effective communication by making one party feel intimidated , dismissed or disregarded leading a lack of valuable input
What are the positive factors that affect communication
Clarity
Active listening
Open mindedness
Feedback
Explain Clarity :
Clarity in communication means being clear , concise and precise in conveying messages where when information is presented clearly it enhances comprehension avoiding misrepresenting and misunderstanding of messages
Explain active listening :
Active listening involves listening to speaker , understanding their specific and responding appropriately this helps to build trust , rapport and understanding between communicators and ensures all parties feel heard
Explain open mindedness :
Involved being receptive to new ideas and perspectives which helps to promote innovation and creativity and collaboration in communication promoting a willingness to learn and consider alternative points
Explain feedback :
Feedback is the process of providing information to the speaks about how their message was received which help to promote quality of communications and builds trust between communicators where constructive feedback highlight areas of improvement guiding individuals to enhance their communication skills