4.1 Explain The Benefits, To A Project Of A communication Plan Flashcards
What does a communication plan ensure when sending out message ?
Is ensures that the most appropriate from of communication is used
As well as ensuring that the most appropriate form of communication is being used to send out messages what else does a communication plan ensure ?
That commutation is done via the most suitable form of media
Give examples of form of media to communicate
Phone called , emails , group emails , video conference , face to face
Why is using the most appropriate form of communication critical ?
It is critical to the message being received and understood by the stakeholder and therefore increasing stake holder engagement
What can the project manager consider through the communication plan and what does that do ?
The project manager can consider what is the best form of communication , for which situation and which stakeholder enhancing communication effectiveness
How does a communication help to enhance stakeholder engagement ?
By avoiding mass communications where stakeholders are bombarded with information where only some of it is relevant
What does the communication plan help to tailor and what are the results ?
A communication plan can help to tailor the messages being sent to convey the communicators meaning as accurately as possible to the target audience
What ways could a communication plan tailor messages ?
Through regular status reports and progress updates
By ensuring the right messages are sent at the right time to the right stakeholder what is likely to happen to the message and as a result of what ?
The message is likely to be read and understood by the indented recipient as a result of the communication plan
What does the communication plan enable and what does that help to increase ?
The communication plan which enables focused messages to be sent helping to increase stakeholder, commitment , buy-in and support
What does a communication ensure stakeholders are aware of and what does this help
What how and where information is being shared
Helping to avoid confusion
What does planning communication in advance do in regards to messages ?
Messages are sent out following a framework that has been agreed and approved in advance
What is the benefit of using a framework that has been approved and agreed in advance to send out messages ?
It avoids stakeholders receiving conflicting information from different areas in the project
What does conflict information lead to
Errors , delay and project re work
As a communication plan ensures consistency in communication what does that help to build
Trust and credibility amongst stakeholders
What are the benefits of a communication plan ?
Most appropriate form of communication
Focused communication
Consistent communication
A communication plan ensures that the most ________ form of _______ is used to _________ and that _______ is done ______ the most _______ form of media such as _________
Appropriate from of communication
Send out messages
Communication is done via the most suitable form of media
Emails , group emails , phone calls , video conference and face to face
Using the most ________ form of communication is ___________________ to that ________ being ____________ and _________ by the stakeholder and therefore ________ stakeholder engagement
Appropriate
Critical to that message being received and understood by the stakeholder and therefore increasing
Through the use of a ___________ a project manager is able to ______ what is the _______ form of ________ to use for ________ and ______________ enhancing ___________________
Commutation plan
Consider
Best
Communication
For which situation
And which stakeholder
Enhancing the effectiveness of communication
A communication plan helps to ___________ stakeholder engagement by ___________________ where stakeholders are ____________ with _________ where only some of it is _______________.
Enhance
Avoiding mass communication
Bombarded with information
Some of it is relevant
A communication plan helps to __________ the messages ______________ to ________ the _____________ meaning as ___________ as possible to ________ that is it _____________ by the ____________ this could be through regular __________ or ________
Tailor
Being sent
To convey the communicators meaning
As accurately as possible
To ensure that is is understood by the target audience
Regular status reports or progress updates
By ensuring the _______ message is ______ at the _______ to the _____ stakeholder the message is likely to be ___________ by the ________________ as a result of the _________ which enables _________________ to be sent helping to increase stakeholders _______ , _______ and ______
Right message is sent at the right time to the right stakeholder
Read by the intended recipient
Communication plan which enables focused messaged to be sent helping to increase stakeholder buy in , support and commitment
Where a communication plan ensure that _______ are aware of ______ , _____ and _____ information is being sent helping to __________
Stakeholders are aware of what , how and when information is being shared helping to avoid confusion
By _______ communication in ___________ messages are sent out following a ________ that has been ______ and _______ upon in _____the _______ of this is that it _______ stakeholders _____________ information from _______ areas of the __________
Planning
Advance
Framework
Agreed and approved upon in advance
The benefit of this is that it avoid
Recovering conflicting
Different areas of the project
Conflicting information can lead to ___________, _________ and project ______. A communication plan ensures __________________ therefore helping to _______ _________ and ________ amongst _______
Errors , delays and project rework
Consistency in communication
Build trust and credibility amongst stakeholders
