Yellow Belt Class Flashcards
Define Mission
What you’re going to do
Define Vision
Where I am going to be
How I’m going to achieve the mission
How you want things in the future
What are the 8 wastes
Lack of Organizational Focus
Inventory
Transportation
Motion
Waiting
Overprocessing
Defects
Overproduction
What is Lack of Focus in an Organization?
Lack of Situational Awareness
Uncommunicated Mission, Vision, goals, objectives, roles, norms, rules
depending on “héros” who can finish the job that doesn’t have process
What is Situational Awareness in the workplace
the premise of decision making by knowing what’s going on around you
what is “division of labor” in the work place?
Splitting the tasks into many little tasks (Adam Smith)
What is Point of Use in the workplace
Everything you need is right where you’re working
What are the four components of price
Materials
Labor
Overhead - Paying up the chain
Profit Margin
What is the Pareto Principle?
Law of unequal distribution of data
80/20 rule
What is Littles Law
Leadtime = (WIP) / (throughput)
What is usually the best way to complete a series of tasks?
First in, First Out
What is the “Optimal WIP”
Optimal Throughput
What are some negatives of Batching
Long lead times
High Error Rate (if you make a mistake, you probably have made a bunch)
Obsolescence
Why do we Multitask
We feel we have lots of requests
We choose to stay busy by introducing thing to our WIP
What happens when we break up tasks?
It takes longer to get to completion overall and we add extra time for starting up a project more than once
What does your left brain help do?
Firefight issues
What does your right brain help do?
Creative - allows you to think and work
Why is a WIP Board beneficial
Reduces WIP rather than focusing on time
completing tasks saves time for the next task
you can use in between times to “sharpen the saw”
What are some “Do’s” around a WIP Board
Plan around routine tasks
Schedule 80% of your time for the unknown
Reflect
What are some “Donts” with a WIP BOARD
Don’t start something until you finish another one
Don’t Stop a started project
Don’t tell someone “no”
What’s the best way to choose the next task to start
ask yourself “what can I finish”
What is a SIPOC
Right to Left analysis of your customers
(Suppliers, Inputs, Process, Output, Customers)
What is SWOT?
Strengths, Weaknesses, Opportunities, Threats
What is “transportation” waste?
SomeTHING moving unnecessarily.
handoffs, approvals, etc…
What are some methods to Single Text Negotiation
Create a draft, distribute, set review meeting
Get everyone together and edit live, then send the document immediately
What is “Motion” waste?
unnecessary movement of people.. generally leads to batching
How can you help identify “motion” waste
Draw a Spaghetti diagram
What are the 5 S’s of Motion Waste?
Sort - Remove what isn’t needed
Set in Order
Shine or Sweep - stay clean
Standardize - make first three routine
Sustain - Make Constant and expand
What is “Waiting” Waste
waiting for materials/supplies or information
What happens if you start too early without enough supplies
Your inventory increases
What happens if you wait for too long waiting for supplies
this can lead to batching
What are some ways of finding battle rhythm opportunities?
Ad Hoc things that should have a rythem
Something that happens so infrequently it has to be reinvented each time (i.e. annual budgeting)
What is a “bursty”
Communicating in short bursts of information, instead of each time something comes up
Longer work times = more work complete
What are some good meeting practices
Start on time
20/50 minutes
Send an agenda before the meeting
Follow the agenda - use it to make notes
Make decisions, not just discussion
Send out meeting notes after the meeting
What is “Defects” Waste
Rework - not doing something right the first time
not knowing what should have been known
not following directions
trying to get by with the least
What is Rolled Throughput
estimates the actual completion of something
multiply al the percentages of the different parts to get the rolled throughput
How can you make things more “error proof”
Visibility
Checklists
Standardize work
Templates
Drop Down Boxes on things
How do you document the best process?
document, communicate and store the safest, easiest, most convenient, most efficient, and highest quality process
When are checklists best?
Lots of steps and done infrequently
Lots of detail
long time projects
order is important
What is “Overprocessing” Waste
Doing more than your ‘Customer’ needs
What is “Overproduction” waste
To many - reports, copies, emails, tasks out of scope, courses of action
