Yellow Belt Class

Question 1

Define Mission

Answer 1

What you’re going to do

Question 2

Define Vision

Answer 2

Where I am going to be

How I’m going to achieve the mission

How you want things in the future

Question 3

What are the 8 wastes

Answer 3

Lack of Organizational Focus
Inventory
Transportation
Motion
Waiting
Overprocessing
Defects
Overproduction

Question 4

What is Lack of Focus in an Organization?

Answer 4

Lack of Situational Awareness

Uncommunicated Mission, Vision, goals, objectives, roles, norms, rules

depending on “héros” who can finish the job that doesn’t have process

Question 5

What is Situational Awareness in the workplace

Answer 5

the premise of decision making by knowing what’s going on around you

Question 6

what is “division of labor” in the work place?

Answer 6

Splitting the tasks into many little tasks (Adam Smith)

Question 7

What is Point of Use in the workplace

Answer 7

Everything you need is right where you’re working

Question 8

What are the four components of price

Answer 8

Materials
Labor
Overhead - Paying up the chain
Profit Margin

Question 9

What is the Pareto Principle?

Answer 9

Law of unequal distribution of data

80/20 rule

Question 10

What is Littles Law

Answer 10

Leadtime = (WIP) / (throughput)

Question 11

What is usually the best way to complete a series of tasks?

Answer 11

First in, First Out

Question 12

What is the “Optimal WIP”

Answer 12

Optimal Throughput

Question 13

What are some negatives of Batching

Answer 13

Long lead times
High Error Rate (if you make a mistake, you probably have made a bunch)
Obsolescence

Question 14

Why do we Multitask

Answer 14

We feel we have lots of requests

We choose to stay busy by introducing thing to our WIP

Question 15

What happens when we break up tasks?

Answer 15

It takes longer to get to completion overall and we add extra time for starting up a project more than once

Question 16

What does your left brain help do?

Answer 16

Firefight issues

Question 17

What does your right brain help do?

Answer 17

Creative - allows you to think and work

Question 18

Why is a WIP Board beneficial

Answer 18

Reduces WIP rather than focusing on time

completing tasks saves time for the next task

you can use in between times to “sharpen the saw”

Question 19

What are some “Do’s” around a WIP Board

Answer 19

Plan around routine tasks

Schedule 80% of your time for the unknown

Reflect

Question 20

What are some “Donts” with a WIP BOARD

Answer 20

Don’t start something until you finish another one

Don’t Stop a started project

Don’t tell someone “no”

Question 21

What’s the best way to choose the next task to start

Answer 21

ask yourself “what can I finish”

Question 22

What is a SIPOC

Answer 22

Right to Left analysis of your customers

(Suppliers, Inputs, Process, Output, Customers)

Question 23

What is SWOT?

Answer 23

Strengths, Weaknesses, Opportunities, Threats

Question 24

What is “transportation” waste?

Answer 24

SomeTHING moving unnecessarily.

handoffs, approvals, etc…

Question 25

What are some methods to Single Text Negotiation

Answer 25

Create a draft, distribute, set review meeting

Get everyone together and edit live, then send the document immediately

Question 26

What is “Motion” waste?

Answer 26

unnecessary movement of people.. generally leads to batching

Question 27

How can you help identify “motion” waste

Answer 27

Draw a Spaghetti diagram

Question 28

What are the 5 S’s of Motion Waste?

Answer 28

Sort - Remove what isn’t needed
Set in Order
Shine or Sweep - stay clean
Standardize - make first three routine
Sustain - Make Constant and expand

Question 29

What is “Waiting” Waste

Answer 29

waiting for materials/supplies or information

Question 30

What happens if you start too early without enough supplies

Answer 30

Your inventory increases

Question 31

What happens if you wait for too long waiting for supplies

Answer 31

this can lead to batching

Question 32

What are some ways of finding battle rhythm opportunities?

Answer 32

Ad Hoc things that should have a rythem

Something that happens so infrequently it has to be reinvented each time (i.e. annual budgeting)

Question 33

What is a “bursty”

Answer 33

Communicating in short bursts of information, instead of each time something comes up

Longer work times = more work complete

Question 34

What are some good meeting practices

Answer 34

Start on time

20/50 minutes

Send an agenda before the meeting

Follow the agenda - use it to make notes

Make decisions, not just discussion

Send out meeting notes after the meeting

Question 35

What is “Defects” Waste

Answer 35

Rework - not doing something right the first time

not knowing what should have been known

not following directions

trying to get by with the least

Question 36

What is Rolled Throughput

Answer 36

estimates the actual completion of something

multiply al the percentages of the different parts to get the rolled throughput

Question 37

How can you make things more “error proof”

Answer 37

Visibility
Checklists
Standardize work
Templates
Drop Down Boxes on things

Question 38

How do you document the best process?

Answer 38

document, communicate and store the safest, easiest, most convenient, most efficient, and highest quality process

Question 39

When are checklists best?

Answer 39

Lots of steps and done infrequently

Lots of detail

long time projects

order is important

Question 40

What is “Overprocessing” Waste

Answer 40

Doing more than your ‘Customer’ needs

Question 41

What is “Overproduction” waste

Answer 41

To many - reports, copies, emails, tasks out of scope, courses of action